People + Culture Total Rewards Partner

St. Joseph Center•Los Angeles, CA

13d•$72,000 - $72,000•Hybrid

About The Position

The People + Culture Total Rewards Partner is a hands-on individual contributor who owns the day-to-day administration of employee benefits, leaves of absence, workers’ compensation, and core HRIS processes. The role helps build sustainable, scalable systems and processes that improve consistency, reduce administrative burden, and support the organization’s evolving needs. The position also helps launch practical employee-facing HR technology and provides administrative and analytical support for compensation activities as the total rewards function matures. This is an employee-centered operations role reporting to the AVP, People & Culture.

Requirements

Bachelor’s degree from an accredited college or university, or equivalent knowledge and experience.
Four or more years of progressively responsible Human Resources experience with substantial hands-on ownership of benefits administration, leave management, workers’ compensation, and HRIS transactions or reporting.
Strong working knowledge of California and federal leave, disability accommodation, benefits, and workers’ compensation requirements, including the ability to recognize when a matter requires escalation.
Experience managing multiple employee cases, deadlines, vendors, data files, and confidential records with strong accuracy and follow-through.
Hands-on experience with an HRIS, payroll system, benefits platform, and vendor interfaces or data feeds.
Strong data-analysis skills, including the ability to validate information and present findings clearly.
Ability to explain complex benefits, leave, and system information in plain language with empathy, professionalism, consistency, and appropriate confidentiality.
Demonstrated ability to work independently, prioritize competing demands, exercise sound judgment, and contribute broadly in a small, fast-moving team.

Nice To Haves

Experience supporting compensation administration, market benchmarking, pay-equity analysis, or an annual compensation cycle preferred.

Responsibilities

Own the day-to-day administration of medical, dental, vision, life, flexible spending, retirement, and related benefit programs.
Serve as a primary employee resource; manage eligibility, enrollments, life-event changes, terminations, and documentation; coordinate with brokers, carriers, payroll, and vendors; reconcile invoices, payroll deductions, eligibility files, and vendor feeds; and lead the operational execution of year-round benefits education and open enrollment.
Manage end-to-end administration of statutory, company-provided, and personal leaves, including intake, eligibility review, notices, certifications, tracking, extensions, benefit continuation, payroll impact, return-to-work coordination, and closure.
Support the interactive process for disability, pregnancy, and related accommodations in partnership with People & Culture leadership and legal counsel when appropriate.
Administer workers’ compensation cases from incident intake through closure.
Coordinate with employees, managers, medical providers, payroll, operations, carriers, and claims partners to support appropriate care, wage coordination, work restrictions, modified duty, return-to-work activity, and case resolution.
Maintain accurate files and monitor case aging, trends, barriers, and risk.
Assist with requirements gathering, process mapping, configuration, data validation, testing, training, documentation, issue tracking, launch support, and adoption.
Maintain accurate HRIS data; produce recurring and ad hoc reports; support employee-facing HR tools.
Maintain accurate compensation data, job records, and decision documentation.
Gather and organize market data; prepare clean files, validation reports, and employee communications; and support job pricing, hiring ranges, promotions, equity reviews, pay-equity analysis, annual compensation planning, and other total rewards projects.
Contribute as an all-hands-on-deck member of a lean People & Culture team.
Build reliable workflows, service standards, tracking tools, standard operating procedures, job aids, and cross-training materials that reduce single points of failure.
Identify recurring issues, recommend practical solutions, and follow improvements through implementation.