People & Culture Business Partner

WOW! Internet, Cable & Phone • Madison Heights, MI

3d • Hybrid

About The Position

At WOW!, we believe our people are the heart of everything we do. As a People & Culture Business Partner (PCBP), you’ll play a key role in shaping a high-performing, engaging, and inclusive workplace. This is more than HR — it’s about influencing leaders, driving culture, and creating meaningful employee experiences that fuel business success.

Requirements

• Bachelor’s degree in HR, Business, or related field (or equivalent experience)
• 3+ years of progressive HR experience
• Experience supporting leaders in a fast-paced, evolving environment
• Background working in remote or hybrid environments
• Experience supporting geographically dispersed teams
• Strong business acumen with the ability to connect people strategy to outcomes
• Data-driven mindset with experience using Workday and Microsoft 365 tools
• Excellent problem-solving, communication, and influencing skills
• Ability to manage multiple priorities with precision and professionalism
• High integrity and ability to handle confidential information
• Regularly required to communicate verbally with other employees and vendors
• Required to use hands to type, handle objects and paperwork
• Required to reach and hold on to items at chest level or reach above the shoulder
• Required to use close vision and be able to focus

Nice To Haves

• HR certification (SHRM-CP, PHR)

Responsibilities

• Build strong relationships with leaders to align people strategies with business goals
• Serve as a trusted advisor on employee relations, policies, and performance
• Lead and enhance onboarding to ensure new hires are set up for success from day one
• Champion initiatives that improve engagement, inclusion, and culture
• Use data and HR systems (Workday) to identify trends and guide decisions
• Improve people programs through insights, feedback, and best practices
• Partner with Learning & Development to align training with business needs
• Support career development and growth across the organization
• Provide guidance on employment laws, leave programs, and policies
• Mitigate risk while maintaining a positive employee experience
• Work closely with Talent Acquisition, Total Rewards, and HR Centers of Excellence
• Support workforce planning, hiring, and onboarding strategies

Benefits

• Medical, dental, vision, and life insurance
• HSA and FSA available
• 401(k) with company match
• Paid time off & company holidays
• Tuition reimbursement for continued development
• Employee broadband discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level