People and Culture - Total Rewards Associate
About The Position
The People Operations provides day-to-day support to employees, managers, and the People and Culture team across a variety of Human Resources functions. This role serves as a primary contact for employee inquiries, supports benefits administration processes, and assists with Workday administration, reporting, and data maintenance. The ideal candidate is customer-service oriented, detail-focused, and interested in building a career in Human Resources. This position offers an excellent opportunity for an early-career HR professional to gain broad exposure across HR operations, benefits, HRIS, and employee support while building foundational Human Resources experience.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
- 1-3 years of experience in Human Resources, Benefits, HR Operations, or HRIS administration.
- Experience working with HR systems, preferably Workday.
- Strong customer service and employee support skills.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Nice To Haves
- Experience supporting benefits administration.
- Experience with Workday
- Knowledge of HR laws, regulations, and employment practices.
- HR certification (SHRM-CP, PHR, or working toward certification).
Responsibilities
- Serve as a first point of contact for employee People and Culture inquiries and requests.
- Respond to questions regarding People and Culture policies, benefits, payroll, time off, and employment-related processes. Tracks issues for trends and monitors response time.
- Escalate complex employee relations, compensation, or compliance matters to appropriate People and Culture team members.
- Maintain employee records and documentation in accordance with company policies and confidentiality requirements.
- Support onboarding, offboarding, employee status changes, and organizational updates.
- Serve as initial of contact People and Culture business partners to resolve issues and requests
- Process employee transactions in Workday, including hires, promotions, transfers, compensation changes, and terminations.
- Assist employees and managers with Workday navigation and self-service functionality.
- Perform data audits and ensure People and Culture data integrity and accuracy.
- Support Workday reporting requests and routine People and Culture metrics reporting.
- Assist with testing and implementation of Workday enhancements and process improvements.
- Support benefits enrollment, life event changes, and annual open enrollment activities.
- Respond to employee questions regarding health and welfare, retirement, and company benefit programs.
- Coordinate with benefits vendors to resolve employee issues and inquiries.
- Maintain benefits records and supporting documentation.
- Assist in preparing employee communications and educational materials related to benefits programs.
- Support People and Culture compliance activities, including employment documentation and regulatory reporting.
- Maintain confidentiality of employee information and sensitive People and Culture records.
- Assist with audits, People and Culture reporting, and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
