People & Culture Specialist, Retirement

BDO USA, P.C. • Grand Rapids, MI

3d • $33 - $35

About The Position

The People & Culture Specialist, Retirement is responsible for administering and maintaining the Firm’s qualified retirement plans, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan programs. This role performs day-to-day retirement plan administration, supports employee and principal inquiries, reconciles contributions and loan activity, partners with internal and external stakeholders, and helps ensure accurate, timely, and compliant plan operations.

Requirements

• Bachelor’s degree required; focus in Business Administration, Human Resources, Finance, Accounting, preferred
• Three (3) or more years of experience in retirement plan administration, required
• Experience with retirement plan (IRS and ERISA) laws, in a professional services firm, preferred
• Intermediate to advanced computer software skills including Word, Excel and Outlook, required
• Must be able to create Excel spreadsheets using formulas, required
• Excellent written and verbal communication skills
• Possess the ability to comprehend complex legal documents and filings
• Ability to make sound recommendations based on analysis, experience and judgment
• Ability to problem-solve issues to resolution
• Ability to work well under pressure, remaining composed and professional
• Ability to work in a fast-paced environment, prioritize and manage multiple assignments
• Strong organizational skills and time management practices
• Must develop and maintain strong working relationships internally and externally
• Ability to maintain a high level of confidentiality

Nice To Haves

• Co-pilot experience, preferred
• Certified Pension Service Professional (CPSP), preferred

Responsibilities

• Assists with the day-to-day administration of the Firm’s qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
• Assists with the Retirement Plan inbox and responds to employee and principal inquiries in a prompt, accurate, professional, and client-centric-focused manner
• Reconciles employer contributions, employee contributions, employee deductions, loan payments, and related activity between payroll, draw, vendors, and plan recordkeepers
• Identifies payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
• Audits, balances, and rectifies contribution and loan payments, including monitoring overdue loan payments and administering employee and partner loan payment processes
• Produces and analyzes plan demographic, performance, census, allocation, and earnings data, including support for Employee Stock Bonus Plan administration
• Assists with determining participant eligibility within applicable plans, calculating appropriate contributions and forfeitures, and communicates required data to recordkeepers, actuaries, payroll, and draw teams
• Supports annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
• Prepares accounting records through trial balance, assist auditors with financial statements, and maintain accounting records for the Firm’s retirement plan programs
• Analyzes information and prepares exhibits for plan committee meetings; attend committee meetings as requested
• Conducts retirement plan orientation and education meetings for new hires, employees, and principals, as needed
• Assists by serving as a liaison between BDO, plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel on plan-related matters
• Reviews and distributes relevant plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
• Assists participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
• Assists in the implementation of new plans, programs, plan changes, and administrative procedure updates
• Maintains accurate and timely documentation and records for all plan-related activities, following established company policies and procedures
• Maintains knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits
• Handles confidential and sensitive information with appropriate discretion while working in a virtual team environment
• Assists the Total Rewards Benefits team on the administration of the firm’s health and welfare benefits, as needed
• Assists the Total Rewards Leaves team on the administration of employee leaves, as needed
• Other duties as required

Benefits

• ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
• Comprehensive compensation and Total Rewards benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level