Peloton Expert (Full-Time) - San Francisco Valley Fair

Peloton•Santa Clara, CA
•Onsite

About The Position

The Peloton Expert is a 40-hour-per-week retail role requiring open availability. Reporting to a Store Manager, the Peloton Expert provides excellent in-store experiences and sales support. The role involves educating visitors about Peloton products and content, creating meaningful interactions and customized solutions, and closing sales. The position is eligible for the monthly commission compensation plan and company benefits. The position is based at Westfield Valley Fair Mall in Santa Clara, California. It is primarily active and involves extended periods of standing and walking, as well as bending and lifting items weighing 25 pounds or more. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Sales, service, or fitness experience in a customer-centric environment.
  • Strong verbal and written communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand and walk for long periods, bend, and lift items weighing 25 pounds or more.

Responsibilities

  • Provide excellent service and solutions to current and future Members.
  • Stay current with new products, features, and content.
  • Help customers find products that fit their needs.
  • Meet or exceed established performance goals.
  • Contribute to store activities, including inventory management, merchandising, marketing, and other assigned duties.
  • Engage in cross-departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.
  • Educate visitors about Peloton products and content, create meaningful interactions and customized solutions, and close sales.

Benefits

  • Monthly commission compensation plan.
  • Medical, dental, and vision insurance.
  • Generous paid time off policy.
  • Short-term and long-term disability.
  • Access to mental health services.
  • 401(k), tuition reimbursement, and student loan paydown plans.
  • Employee Stock Purchase Plan.
  • Fertility and adoption support and up to 18 weeks of paid parental leave.
  • Child care and family care discounts.
  • Free access to the Peloton Digital App and apparel and product discounts.
  • Commuter benefits and Citi Bike discount.
  • Pet insurance.
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