Peer Support Specialist (On-Call)
About The Position
Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They consult with the team to promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), where each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for people experiencing emergencies related to mental health or addiction challenges. The role is on-call, with shifts and days varying as needed. The position is associated with Canyon Vista, a 57-unit transitional and permanent supportive housing program serving adults in San Mateo County with serious mental illness. Telecare provides onsite case management, housing stabilization, and rehabilitative services to tenants. Services are available onsite 24 hours a day, seven days a week.
Requirements
- High school diploma or GED.
- Peer certification must be maintained throughout employment and obtained within 90 days after the date of hire.
- For California applicants: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA before the date of hire and maintain it throughout employment.
- Experience as a beneficiary of the Behavioral Health system of care.
- Valid and current driver’s license.
- Personal vehicle insurance with the applicant’s name listed as a driver.
- Willingness to use the company vehicle to drive clients to appointments, groups, and other activities.
Responsibilities
- Engage and inspire members served through meaningful conversations that support their self-directed recovery goals.
- Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ perspectives and preferences into services and self-help programming.
- Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.
- Use the company vehicle to drive clients to appointments, groups, and other activities as needed.
Benefits
- Eligible employees working 20 or more hours per week earn paid time off each pay period for vacation and personal needs; part-time accrual is prorated, and annual carryover is allowed up to set caps.
- Nine paid holidays.
- Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
- Weekend shift differentials for hourly staff: 5% for Weekend AM shift, 11% for Weekend PM shift, and 15% for Weekend NOC shift.
- Free continuing education units (CEUs).
- Free supervision for BBS Associate License.
- Coaching and mentorship.
- Online University tuition discount and company scholarships.
- Medical, vision, and dental insurance.
- 401(k).
- Employee Stock Ownership Plan.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
