Peer Recovery Coach (On Call)

Main Template•Redwood City, CA

9d•Onsite

About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The coach consults with the team to promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. The coach also responds to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing mental health or addiction-related emergencies. The position is on-call, with shifts and days varying as needed. Canyon Vista is a 57-unit transitional and permanent supportive housing program serving adults in San Mateo County with serious mental illness. Telecare provides onsite case management, housing stabilization, and rehabilitative services to tenants. Onsite services are available 24 hours a day, seven days per week.

Requirements

High school diploma or GED.
Peer certification obtained before hire and maintained throughout employment. In California, obtain and maintain Medi-Cal Peer Support Specialist Certification through CalMHSA.
One year, or part-time equivalent, of experience supporting members served with behavioral health challenges.
Experience as a beneficiary of the public Behavioral Health system of care.
Successful completion of Peer Support Training or Peer Employment Training.
Valid and current driver’s license and personal vehicle insurance with the employee listed as a driver.
Willingness to use the company vehicle to transport clients to appointments, groups, and other activities.

Responsibilities

Engage and inspire members served through meaningful conversations that help them explore, create, and meet their recovery goals.
Consult with the team to promote and reinforce Telecare’s Recovery Culture and the principles of the Recovery Centered Clinical System.
Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
Respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment.
Use the company vehicle to drive clients to appointments, groups, and other activities as needed.

Benefits

Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount and company scholarships.
Medical insurance.
Vision insurance.
Dental insurance.
401(k).
Employee Stock Ownership Plan.