Peer Recovery Coach (On Call)
About The Position
The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their recovery goals. The role consults with the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), ensuring each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. The coach also responds to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing an emergency related to a mental health or addiction challenge. The position is on-call, with shifts and days varying as needed. The role is associated with Canyon Vista, a 57-unit transitional and permanent supportive housing program serving adults in San Mateo County with serious mental illness. Telecare provides onsite case management, housing stabilization, and rehabilitative services to tenants. Services are available onsite 24 hours a day, seven days per week.
Requirements
- High school diploma or GED.
- Peer Certification obtained before hire and maintained throughout employment. In California, obtain and maintain Medi-Cal Peer Support Specialist Certification through CalMHSA.
- At least one year, or part-time equivalent, of experience supporting members served with behavioral health challenges.
- Experience as a beneficiary of the public Behavioral Health system of care.
- Successful completion of Peer Support Training or Peer Employment Training.
- Valid and current driver’s license and personal vehicle insurance listing the applicant as a driver.
- Willingness to use the company vehicle to transport clients to appointments and groups.
Responsibilities
- Engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their recovery goals.
- Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ perspectives and preferences into services and self-help programming.
- Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.
- Use a company vehicle to drive clients to appointments and groups, as needed.
Benefits
- Eligible employees working 20 or more hours per week earn paid time off each pay period for vacation and personal needs; accrual is prorated for part-time schedules and annual carryover is subject to set caps.
- Nine paid holidays.
- Hourly shift differentials: 6% for PM shift and 10% for NOC shift.
- Hourly weekend shift differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
- Free continuing education units and free supervision for a BBS Associate License.
- Coaching and mentorship.
- Online University tuition discount and company scholarships.
- Medical, vision, and dental insurance.
- 401(k).
- Employee Stock Ownership Plan.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
