Peer Support Specialist - Mental Health 103

Telecare Corporation•San Leandro, CA

18d

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health- or addiction-related emergency. The role is part-time, with shifts on Monday from 8:00 AM to 4:30 PM, Wednesday from 8:30 AM to 3:30 PM, and Thursday from 8:30 AM to 3:30 PM. The expected starting wage is $23.00; pay ranges vary by geographic location, and starting pay may reflect relevant experience above the minimum requirements. The position is with Villa Fairmont MHRC, a 96-bed licensed Mental Health Rehabilitation Center serving adults ages 18–65. Telecare offers a Peer Workforce career ladder and emphasizes the value of lived experience.

Requirements

High school diploma or GED.
Peer certification must be maintained throughout employment; the posting states certification must be obtained within 90 days after hire.
For California: obtain the Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment; failure to obtain it within this period results in separation from the company.
Experience as a beneficiary of the Behavioral Health system of care.

Responsibilities

Engage, inspire, and facilitate meaningful conversations with members served to support them in exploring, creating, and meeting their recovery goals.
Consult with the team to promote and reinforce Telecare’s Recovery Culture and the Recovery Centered Clinical System (RCCS).
Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
Respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment during mental health- or addiction-related emergencies.

Benefits

Eligible employees working 20 or more hours per week earn paid time off each pay period for vacation and personal needs; part-time accrual is prorated and annual carryover is subject to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
Weekend differentials for hourly staff: 5% for weekend AM shift, 11% for weekend PM shift, and 15% for weekend NOC shift.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount.
Company scholarships.
Medical, vision, and dental insurance.
401(k).
Employee Stock Ownership Plan.