Peer Support Specialist - Mental Health 335

Telecare Corporation•Oakland, CA

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health- or addiction-related emergency. The role is based in Alameda Assisted Outpatient Treatment (AOT) and Community Conservatorship (CC), which serves 17 adults aged 18 and older diagnosed with severe mental illness. The program serves individuals who are high utilizers of mental health services and are considered at high risk for psychiatric hospitalization and/or have been incarcerated. This is a full-time day-shift position, Tuesday through Saturday, from 8:30 AM to 5:00 PM. Expected starting wage is $23.00; pay may vary by geographic location and is commensurate with relevant experience above the minimum requirements. A $3,000 sign-on bonus is offered, subject to eligibility restrictions for internal applicants and applicants employed by Telecare in the previous 12 months.

Requirements

High school diploma or GED.
Peer certification must be maintained throughout employment; the posting states certification is due within 90 days after hire.
For California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment; failure to obtain it within that period results in separation.
Experience as a beneficiary of the behavioral health system of care.
Valid and current driver’s license.
Personal vehicle insurance with the employee’s name listed as a driver.
Willingness to use a personal vehicle to drive clients to appointments, groups, and other activities.

Responsibilities

Engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their recovery goals.
Consult with the team to promote and reinforce Telecare’s Recovery Culture and its recovery-centered clinical approach.
Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
Respond to critical situations using engagement and de-escalation skills to support a least restrictive environment during mental health- or addiction-related emergencies.
Use a personal vehicle to transport clients to appointments, groups, and other activities.

Benefits

$3,000 sign-on bonus, subject to eligibility restrictions.
Paid time off for eligible employees working 20 or more hours per week, with accrual each pay period, prorated accrual for part-time schedules, and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount.
Company scholarships.
Medical insurance.
Vision insurance.
Dental insurance.
401(k).
Employee Stock Ownership Plan.