Peer Support Specialist - Mental Health 335

Main Template•Oakland, CA

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served, helping them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture, as defined by its Recovery Centered Clinical System (RCCS), where each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health or addiction-related emergency. The role is with Alameda Assisted Outpatient Treatment (AOT) and Community Conservatorship (CC), which serves adults age 18 and older diagnosed with severe mental illness who are high utilizers of mental health services and considered at high risk for psychiatric hospitalization and/or have been incarcerated. The position is full-time, working Tuesday through Saturday from 8:30 AM to 5:00 PM. Expected starting pay is $23.00; geographic differentials apply, and starting pay may be higher based on relevant experience. A $3,000 sign-on bonus is advertised, subject to eligibility conditions stated in the posting.

Requirements

  • High school diploma or GED.
  • Peer certification must be maintained throughout employment and obtained within 90 days after hire.
  • For California positions, obtain Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment; failure to obtain certification within this period results in separation.
  • Experience as a beneficiary of the Behavioral Health system of care.
  • Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments, groups, and other activities.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.
  • Use a personal vehicle to transport clients to appointments, groups, and other activities.

Benefits

  • $3,000 sign-on bonus, subject to eligibility conditions.
  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM shift, 11% for Weekend PM shift, and 15% for Weekend NOC shift.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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