Peer Recovery Coach - Mental Health 335

Main Template•Oakland, CA

About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The role consults with the team to promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. Peer Recovery Coaches also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing a mental health or addiction-related emergency. This is a full-time day-shift role, scheduled Tuesday through Saturday from 8:30 AM to 5:00 PM. The expected starting wage range is $23.00–$23.71 per hour; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements. The Alameda Assisted Outpatient Treatment (AOT) and Community Conservatorship (CC) program serves adults aged 18 and older with severe mental illness who are high utilizers of mental health services and considered at high risk for psychiatric hospitalization and/or have been incarcerated.

Requirements

High school diploma or GED.
Peer Certification obtained before hire and maintained throughout employment.
For California roles, obtain and maintain the Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire; failure to obtain it within this period results in separation from the company.
One year, or part-time equivalent, of experience supporting members served with behavioral health challenges.
Experience as a beneficiary of the public Behavioral Health system of care.
Successful completion of Peer Support Training or Peer Employment Training.
Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
Willingness to use a personal vehicle to drive clients to appointments, groups, and similar activities.

Responsibilities

Engage, inspire, and facilitate meaningful conversations with members served to support their recovery goals.
Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ perspectives and preferences into services and self-help programming.
Respond to critical situations using engagement and de-escalation skills to support a least restrictive environment.
Use a personal vehicle to drive clients to appointments, groups, and other activities.

Benefits

$3,000 sign-on bonus; internal applicants and applicants employed with Telecare within the previous 12 months are ineligible.
Paid time off for eligible employees working 20 or more hours per week, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount and company scholarships.
Medical insurance.
Vision insurance.
Dental insurance.
401(k).
Employee Stock Ownership Plan.