Peer Support Specialist - Mental Health 121

Main Template•Oakland, CA

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served, helping them explore, create, and meet their own recovery goals. They consult with the team to promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), where each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health- or addiction-related emergency. The role is with STRIDES of Alameda County, an intensive community support service based on the Assertive Community Treatment (ACT) model. STRIDES serves 120 individuals ages 18–62 with severe mental illness who are considered at great risk for psychiatric hospitalization. The position is full-time, Monday through Friday, with day shifts from 8:30 AM to 5:00 PM. Expected starting wage is $23.00; pay is geographically adjusted and starting pay may reflect relevant experience above the minimum requirements. A $3,000 sign-on bonus is advertised, subject to eligibility restrictions.

Requirements

High school diploma or GED.
Peer certification maintained throughout employment and obtained within 90 days after the date of hire.
For California applicants, obtain the Medi-Cal Peer Support Specialist Certification through CalMHSA before the date of hire and maintain it throughout employment.
Experience as a beneficiary of the behavioral health system of care.
Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
Willingness to use a personal vehicle to drive clients to appointments, groups, and similar activities.

Responsibilities

Engage, inspire, and facilitate meaningful conversations with members served to support their self-directed recovery goals.
Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ points of view and preferences into services and self-help programming.
Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.
Use a personal vehicle to drive clients to appointments, groups, and similar activities.

Benefits

Paid time off for eligible employees working 20 or more hours per week, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount and company scholarships.
Medical insurance.
Vision insurance.
Dental insurance.
401(k).
Employee Stock Ownership Plan.
$3,000 sign-on bonus, subject to eligibility restrictions.