Peer Support Specialist - Mental Health 121

Telecare Corporation•Oakland, CA

About The Position

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served to help them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture, as defined by its Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health or addiction-related emergency. The role is with STRIDES of Alameda County, an intensive community support service based on the Assertive Community Treatment (ACT) model. STRIDES serves 120 individuals ages 18–62 with severe mental illness who are considered at great risk for psychiatric hospitalization. The position is full-time, weekdays, 8:30 a.m.–5:00 p.m. The expected starting wage is $23.00; pay may vary by geographic location and relevant experience above minimum requirements. A $3,000 sign-on bonus is advertised, subject to eligibility restrictions.

Requirements

  • High school diploma or GED.
  • Peer certification must be maintained throughout employment within 90 days after the date of hire.
  • In California, obtain Medi-Cal Peer Support Specialist Certification through CalMHSA before the date of hire and maintain it throughout employment.
  • Experience as a beneficiary of the behavioral health system of care.
  • Valid and current driver’s license.
  • Personal vehicle insurance with the employee’s name listed as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments and groups.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members to help them explore, create, and meet their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and Recovery Centered Clinical System.
  • Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment.
  • Use a personal vehicle to drive clients to appointments, groups, and other activities.

Benefits

  • $3,000 sign-on bonus, subject to eligibility restrictions.
  • Paid time off for eligible employees working 20 or more hours per week, accrued each pay period, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM, 10% for NOC, 5% for weekend AM, 11% for weekend PM, and 15% for weekend NOC shifts.
  • Free continuing education units (CEUs).
  • Free supervision for a BBS Associate License.
  • Coaching and mentorship.
  • Online university tuition discount.
  • Company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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