Peer Support Specialist - Mental Health 609
About The Position
Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served, helping them explore, create, and meet their own recovery goals. They consult with the team to promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), where each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for individuals experiencing a mental health- or addiction-related emergency. The position is with Telecare’s Santa Clara Assisted Outpatient Treatment (AOT) program, which serves adults age 18 and older diagnosed with severe mental illness. The program serves individuals who are high utilizers of mental health services and are considered at high risk for psychiatric hospitalization and/or have been incarcerated. The schedule is full-time, days, Monday through Friday, 8:30 AM to 5:00 PM. The expected starting wage range is $23.00–$25.76, with a $1,000 sign-on bonus. Pay may vary based on geographic location and relevant experience above the minimum requirements.
Requirements
- High school diploma or GED.
- Maintain peer certification throughout employment.
- For California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA before the date of hire and maintain it throughout employment.
- Experience as a beneficiary of the Behavioral Health system of care.
- Valid and current driver’s license.
- Personal vehicle insurance with the employee listed as a driver.
- Willingness to use a personal vehicle to drive clients to appointments and groups.
- Willingness to use a company vehicle to drive clients to appointments and groups.
- Willingness to use a personal vehicle to attend meetings.
Responsibilities
- Engage, inspire, and facilitate meaningful conversations with members to help them explore, create, and meet their recovery goals.
- Consult with the team to promote and reinforce Telecare’s Recovery Culture and the Recovery Centered Clinical System.
- Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
- Respond to critical situations using engagement and de-escalation skills to support a least restrictive environment.
- Drive clients to appointments and groups using a personal or company vehicle.
- Use a personal vehicle to attend meetings.
Benefits
- Paid time off: 16.7 days in the first year for full-time employees.
- Nine paid holidays.
- Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
- Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
- Free continuing education units (CEUs).
- Free supervision for BBS Associate License.
- Coaching and mentorship.
- Online University tuition discount.
- Company scholarships.
- Medical insurance.
- Vision insurance.
- Dental insurance.
- 401(k).
- Employee Stock Ownership Plan.
- $1,000 sign-on bonus, subject to eligibility restrictions.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
