Peer Support Case Manager

Therapeutic Health Services•Seattle, WA

8d•$29 - $30•Onsite

About The Position

Therapeutic Health Services (THS) is seeking a Peer Support Case Manager to work with peers served within the Assisted Outpatient Treatment (AOT) program. This role utilizes personal life experiences to provide individual and group support, encouragement, and resources to patients with Substance Use Disorder (SUD) and/or Mental Health (MH) conditions, guiding them on their recovery journeys. The Peer Support Case Manager facilitates recovery, promotes self-advocacy, helps develop natural supports, and supports the maintenance of community living skills.

Requirements

Minimum high school diploma or GED and continuing education in related field, and at least 3 years’ experience as a WA State certified Peer counselor.
WA State Peer Counselor Certification required.
WA State Agency Affiliated Counselor credentials required.
WA State Driver’s License and a clean driving record.
Experience in utilizing an electronic medical record system, and extensive knowledge of community resources and ability to facilitate/coordinate access to those resources.

Responsibilities

Provides all appropriate and approved peer recovery support services to patients referred or enrolled in the AOT program.
Provide outreach and engagement services to complete initial engagement and maintain retention in treatment services, especially for patients who have difficulty engaging in treatment.
Assist patients with obtaining needed resources and support through care coordination and case management services through advocacy. Examples of resources and support including housing, daily living activities, transportation, basic needs, financial planning, vocational needs, additional behavioral health needs, etc.
As a role model for recovery, assist patients in developing and moving forward with their recovery goals. Document peer-related goals, objectives, and interventions in patient’s EMR treatment plan in a timely and complete manner.
Provide interventions and de-escalation assistance, when necessary.
Provide a positive, empathetic, and non-judgmental treatment setting to all patients.
Utilizes agency-provided vehicle to provide outreach services to AOT patients and transport patients to and from approved resources and services within the community.
Always maintains patient confidentiality.
Documents all services and interventions provided into individual patient electronic medical record (EMR) in a timely manner.
Submit any required documentation and paperwork to supervisor and/or manager in a timely manner, per AOT contract requirements.
Attends ITA and AOT court hearings, as assigned.
Provide care coordination efforts with internal and external providers to assist patients in achieving their treatment plan goals and objectives.
Other duties as assigned.