Peer Recover Support Supervisor

Oriana House, Inc.Akron, OH
Onsite

About The Position

The Peer Recovery Support Supervisor is responsible for overseeing and guiding a team of Peer Recovery Supporters. This role involves ensuring effective operations, staff development, and adherence to agency policies and procedures. The supervisor will also be involved in direct client services when needed and will act as a representative of the agency in various settings.

Requirements

  • High School diploma or equivalent required.
  • OMHAS Peer Recovery Supporter certification and experience delivering peer services in behavioral health over a cumulative period of two years OR a clinician with one of the following licenses: LSW, LISW, LPC, LPCC, LCDCII, LCDCIII, LICDC, or LMFT.
  • Must maintain certification in good standing.
  • Familiarity with confidentiality regulations governing the disclosure of client information and the storage of client records.
  • Familiarity with appropriate professional codes of ethics.
  • Must possess valid Ohio driver’s license and a driving record that does not preclude the employee from being covered by Agency liability insurance.
  • Must have the cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending.
  • Has the ability to perform under stress and/or in emergencies.
  • Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.
  • Candidates must be eligible to work in the U.S. without requiring sponsorship.

Nice To Haves

  • Flexible schedule including various evening and weekend hours.

Responsibilities

  • Effectively orient, train, and monitor supervised employees in job duties.
  • Process payroll and handle time card issues for supervised employees.
  • Monitor overtime requests, ensure staff coverage, and potentially cover staff absences.
  • Conduct effective and timely performance evaluations and process related paperwork.
  • Address disciplinary issues with supervised employees, documenting actions appropriately.
  • Conduct and coordinate on-the-job training for new employees using agency resources.
  • Conduct and/or coordinate safety training for new and transferred employees.
  • Ensure supervised employees meet minimum training requirements, monitor attendance and compliance.
  • Ensure facility is appropriately staffed and clients are accounted for.
  • Assist in maintaining and posting the Peer Recovery Supporter (PRS) schedule.
  • Secure shift coverage for PRS staff as necessary.
  • Ensure facility walkthroughs/sanitation inspections are completed weekly and conduct unannounced inspections.
  • Conduct frequent rounds of the facility, checking for unsafe conditions, cleanliness, alcohol or illicit substances, and take corrective action.
  • Assist with the preparation of facility audits and ensure the facility is audit ready.
  • Ensure the quality of audit documentation collected by supervised staff is acceptable.
  • Complete monthly reports and forward to supervisor.
  • Enter data into CCIS in a timely and accurate manner.
  • Review and approve PRS documentation in Carelogic for form, content, legibility, timeliness, and file security.
  • Ensure accuracy and thoroughness of PRS documentation (e.g., logs, shift reports, incident reports, sign in and sign out sheets).
  • Provide direct client service as directed.
  • Maintain Community Resource Center on site.
  • Report Major Unusual Incidents as required.
  • Field client complaints and work to resolve them, documenting the resolution process.
  • Act as a representative of the Agency at court and community proceedings.
  • Attend and participate in community meetings.
  • Manage time and organize work demands appropriately.
  • Post, assign, and ensure that activities for PRS staff have been completed (e.g., intakes, alco-sensor tests, urine drug screens).

Benefits

  • Medical Insurance and Prescription Card
  • Paid Hospital Days
  • Eight Paid Holidays
  • Life Insurance
  • Dental Insurance
  • 10 Vacation Days per year
  • 10 Personal-Sick Days per year
  • Tuition Reimbursement
  • Long-term Disability Insurance
  • 403(b) Retirement Plan
  • Wellness Program and Incentives, including FitThumb Wellness App.
  • Public Service Loan Forgiveness
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