Jack H. Brown College of Business and Public Administration, Peer Advisor – Student Assistant

California State University•San Bernardino, CA

3d•Onsite

About The Position

The Peer Advisor Student Assistant provides peer-level academic advising and support to students in programs within the Jack H. Brown College of Business and Public Administration (JHBC). The position works under the direct supervision of the JHBC Associate Dean and the lead direction of the Student Success & Internship Coordinator. The role helps students understand major and general education requirements, plan class schedules, navigate university systems and academic processes, and connect with college-specific academic, career, and engagement opportunities. It also supports student success, belonging, and progress toward graduation through outreach and referrals. This is a part-time, temporary, seasonal, on-campus student position. Academic-year availability is Monday through Friday, 8:00 a.m.–5:00 p.m.; summer availability is Monday through Thursday, 7:00 a.m.–5:30 p.m. The anticipated hiring range is $16.90 per hour.

Requirements

Ability to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a semester and cumulative GPA of at least 2.0.
Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Be eligible to work in the United States.
Provide a Social Security Card for payroll requirements.
Must have a driver’s license to use a state vehicle.
Availability to work during weekday business hours and participate in occasional campus events.
Employees must reside in California upon the date of hire.
Satisfactory completion of a background check may be required.

Nice To Haves

Communication and interpersonal skills, including the ability to communicate clearly and professionally with students, staff, faculty, and campus partners.
Ability to engage with a diverse student population and provide welcoming, respectful, student-centered support to students from diverse backgrounds and experiences.
Friendly and welcoming attitude, with willingness to assist others and contribute to a positive office environment.
Ability to follow directions, work independently, collaborate as part of a team, and ask for assistance when a question is outside the peer-advisor role.
Organizational skills, time management, and ability to balance multiple tasks effectively.
Willingness to learn new tools and technologies, including Microsoft Office Suite and social media platforms.
Adaptability and openness to feedback.
Good academic and judicial standing; not on probation.
Current CSUSB student meeting university student-employment eligibility requirements.
Ability to learn and accurately explain advising information, university processes, and available resources.
Sophomore standing or higher with a declared undergraduate major in JHBC.
Minimum 2.5 cumulative GPA.
Familiarity with PAWS, myCAP, registration, academic advising, and CSUSB campus resources.
Experience in mentoring, student leadership, customer service, outreach, orientation, tutoring, or another peer-support role.
Comfort speaking with students individually and in small or large groups.

Responsibilities

Assist professional staff in meeting with JHBC students during drop-in advising and scheduled programs or events.
Help students understand major and general education requirements, course sequencing, and class-schedule options using approved advising resources.
Help students navigate PAWS, myCAP, class search, registration tools, and other student systems.
Explain common academic policies and procedures within the scope of training, and refer complex questions to a professional academic advisor or appropriate campus office.
Connect students with JHBC academic departments, faculty, student organizations, internships, career resources, workshops, events, and other college-specific opportunities.
Provide information and referrals to campus or community resources that support student success and wellbeing.
Promote campus and JHBC resources and events through email, classroom presentations, and individual meetings with students.
Assist professional JHBC staff with advising-related presentations, workshops, orientation activities, and other campus events.
Maintain accurate and timely notes or records of student contacts and referrals in approved systems.
Maintain student confidentiality and follow FERPA, university policies, and JHBC procedures.
Perform other related student-support and general office duties as assigned.