Jack H. Brown College of Business and Public Administration, Peer Advisor – Student Assistant

CSU Careers•San Bernardino, CA

1d•Onsite

About The Position

Under the direct supervision of the JHBC Associate Dean and the lead direction of the Student Success & Internship Coordinator, the Peer Advisor Student Assistant provides peer-level academic advising and support to students in programs within the Jack H. Brown College of Business and Public Administration (JHBC). The role helps students understand major and general education requirements, build class schedules, navigate university systems and academic processes, and connect with college-specific academic, career, and engagement opportunities. The assistant also supports outreach and referrals intended to promote academic success, belonging, and continued progress toward graduation. The position is part-time, temporary, seasonal, and on-campus only. Academic-year hours are available Monday through Friday, 8:00 a.m. to 5:00 p.m.; summer hours are available Monday through Thursday, 7:00 a.m. to 5:30 p.m. Student employees may not telecommute and must reside in California upon hire. The anticipated hiring range is $16.90 per hour. A valid driver’s license may be required, and a background check may be required for student employment. Applicants must be CSU students, meet student-employment enrollment requirements, maintain the required GPA, and be eligible to work in the United States.

Requirements

Ability to learn and perform assigned work and follow oral instructions.
Ability to work cooperatively with faculty, staff, and other students.
Ability to communicate effectively with all levels and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a 2.0 GPA or greater per semester and cumulatively; preferred qualifications also specify a minimum 2.5 cumulative GPA.
Enrollment in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units; international students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
Eligible to work in the United States.
Must be in good academic and judicial standing, not on probation.
Current CSUSB student meeting university student-employment eligibility requirements.
Ability to communicate clearly and professionally with students, staff, faculty, and campus partners.
Ability to learn and accurately explain advising information, university processes, and available resources.
Ability to maintain confidentiality, follow directions, work cooperatively, and ask for help when a question is outside the peer-advisor role.
Commitment to providing welcoming, respectful, student-centered support to students from diverse backgrounds and experiences.
Must have a driver’s license to use a state vehicle.
Must reside in California upon hire.
Must verify identity and eligibility to work in the United States and complete the required employment eligibility verification upon hire.
Applicants who reach the final stages must sign a release authorizing current and/or former employers to provide the CSU with information concerning substantiated allegations of misconduct. Applicants who meet minimum qualifications must disclose certain final administrative or judicial decisions concerning sexual harassment within the preceding seven years before an offer is extended.

Nice To Haves

Communication and interpersonal skills.
Ability to engage with a diverse student population.
Friendly, welcoming attitude and willingness to assist others and contribute to a positive office environment.
Ability to work independently, follow directions, and collaborate as part of a team.
Organizational skills, time management, and ability to balance multiple tasks effectively.
Willingness to learn new tools and technologies, including Microsoft Office Suite and social media platforms.
Adaptability and openness to feedback.
Sophomore standing or higher with a declared undergraduate major in JHBC.
Familiarity with PAWS, myCAP, registration, academic advising, and CSUSB campus resources.
Experience in mentoring, student leadership, customer service, outreach, orientation, tutoring, or another peer-support role.
Comfort speaking with students individually and in small or large groups.
Availability during weekday business hours and for occasional campus events.

Responsibilities

Assist professional staff in meeting with JHBC students through drop-in advising and scheduled programs or events.
Help students understand major and general education requirements, course sequencing, and class-schedule options using approved advising resources.
Help students navigate PAWS, myCAP, class search, registration tools, and other student systems.
Explain common academic policies and procedures within the scope of training, referring complex questions to a professional academic advisor or appropriate campus office.
Connect students with JHBC academic departments, faculty, student organizations, internships, career resources, workshops, events, and other college-specific opportunities.
Provide information and referrals to campus or community resources that support student success and wellbeing.
Promote campus and JHBC resources and events through email, classroom presentations, or individual meetings with students.
Assist professional JHBC staff with advising-related presentations, workshops, orientation activities, and other campus events.
Maintain accurate and timely notes or records of student contacts and referrals in approved systems.
Maintain student confidentiality and follow FERPA, university policies, and JHBC procedures.
Perform other related student-support and general office duties as assigned.