Pediatric Therapy Manager (Clinical/Early Intervention)
About The Position
The Program Manager is responsible for the overall leadership, growth, and operational management of the Westchester Office Early Intervention Program. The role oversees internal staff, salaried employees, and independent contractors, ensuring compliance with company, state, and county policies, procedures, and regulations. The Program Manager is accountable for financial, quality, compliance, and operational goals and drives program growth, service excellence, and organizational effectiveness. The position also oversees the clinical quality of evaluations and services, including clinical competency, the validity and accuracy of assessment findings, and alignment with New York State Early Intervention regulations, county requirements, company standards, evidence-based practices, and the individual needs of children and families.
Requirements
- Valid New York State Special Education certification or LMSW.
- At least 2 years of office administration or similar experience.
- Strong Excel skills, including the ability to work with data, reports, and trends.
- Proficiency in Microsoft Word, PowerPoint, and Outlook.
- Excellent written, verbal, and presentation skills.
- Strong attention to detail and follow-up skills.
- Ability to multitask and manage competing priorities.
- Strong relationship-building skills and ability to communicate effectively across all levels.
- Ability to travel to and from assigned work events, including by personal vehicle or public transportation.
Nice To Haves
- Bilingual Spanish strongly preferred.
Responsibilities
- Ensure compliance with company, state, county, and regulatory requirements related to Early Intervention services.
- Lead and oversee management and office staff, including hiring, onboarding, performance management, professional development, coaching, and corrective action.
- Monitor departmental performance metrics, analyze trends, identify operational challenges, and implement quality improvement initiatives.
- Prepare reports and analyze operational data for senior leadership, following up on outstanding issues and action items.
- Lead and implement projects and operational initiatives through timely completion.
- Drive performance in expense management, referral growth, revenue generation, and service quality.
- Ensure therapist productivity and clinical fulfillment align with company expectations and operational goals.
- Oversee domestic recruitment and approve hiring decisions, compensation offers, and contractor rates for fee-for-service providers and full-time therapists.
- Oversee clinical evaluation quality by monitoring clinical competency and ensuring valid, accurate assessments that comply with applicable regulations and company standards.
- Ensure services are clinically appropriate, evidence-based, and aligned with the needs of children and families.
- Perform other duties and responsibilities as assigned.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) with employer match.
- Short- and long-term disability coverage.
- Life insurance.
- Flexible spending benefits.
- Commuter benefits.
- Paid time off, sick time, and holiday pay.
- Employee discounts on entertainment and equipment.
- Educational reimbursement.
- Referral bonuses.
- Structured initial training.
- Monthly administrative events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
