Staffing Manager Early Intervention

Little Masters Development Center L•Queens, NY

5d•Onsite

About The Position

Little Masters Development Center LLC is seeking an experienced, highly organized Early Intervention Staffing Supervisor to oversee staffing and case placement for our Early Intervention program throughout all five NYC boroughs: Queens, Brooklyn, Bronx, Manhattan, and Staten Island. This position is ideal for someone who understands the NYC Early Intervention system, knows how to work with therapists and providers, and can move quickly to ensure children receive services without unnecessary delays. An early intervention agency provides support and services to infants and young children who may have developmental delays or disabilities. These agencies aim to identify and address potential challenges early on, helping children reach their developmental milestones and improve their overall quality of life. Services may include therapy, education, and guidance for both the child and their family. The agency collaborates with parents, caregivers, and professionals to create an individualized plan tailored to the child's needs. Early intervention can have a significant positive impact on a child's future growth and development.

Requirements

Experience with NYC Early Intervention strongly preferred.
Previous experience in EI staffing, service coordination, provider relations, healthcare staffing, therapy staffing, or case management preferred.
Strong understanding of the five NYC boroughs and provider coverage areas.
Excellent communication and follow-up skills.
Comfortable making a high volume of calls, texts, and emails to providers.
Strong organizational and problem-solving abilities.
Ability to manage multiple urgent cases simultaneously.
Strong computer and data-tracking skills.
Supervisory or team-lead experience preferred.
Bilingual candidates are encouraged to apply.
We need someone who takes ownership of cases.
The right candidate will not simply send out case lists and wait for responses. This person should actively work cases, contact providers, follow up, recruit when necessary, troubleshoot difficult placements, and continue working until appropriate coverage is secured.
You should be comfortable working in a fast-paced Early Intervention environment where responsiveness and accountability matter.

Responsibilities

Oversee and coordinate staffing of Early Intervention cases across all five boroughs.
Recruit, communicate with, and maintain relationships with EI therapists and providers.
Match available providers with cases based on discipline, location, schedule, language, and family needs.
Follow up consistently on difficult-to-staff and outstanding cases.
Maintain accurate records of open, staffed, pending, and declined cases.
Work closely with Service Coordinators, families, therapists, and internal case management staff.
Monitor provider availability and maintain an active provider database.
Ensure newly assigned providers complete necessary onboarding and credentialing requirements.
Track case assignments from referral through confirmed start of services.
Identify staffing shortages by borough, discipline, language, and schedule and develop recruitment strategies to address them.
Supervise and support staffing team members and help establish daily staffing priorities.
Provide management with regular updates on open cases, staffing performance, and unresolved issues.
Help ensure services begin as quickly as possible after authorization and assignment.