Staffing Coordinator - Early Intervention

Little Masters Development Center L•Bronx, NY

17h

About The Position

Little Masters Development Center LLC is seeking an experienced, highly organized Early Intervention staffing professional to oversee staffing and case placement across Queens, Brooklyn, the Bronx, Manhattan, and Staten Island. The role coordinates providers and cases so children can receive authorized Early Intervention services as quickly as possible and without unnecessary delays. The position actively manages cases from referral through confirmed service start, maintains provider relationships and case records, addresses difficult placements, and identifies staffing gaps. It also supervises and supports staffing team members, establishes daily priorities, and provides management with updates on open cases, staffing performance, and unresolved issues. Cases may involve ABA or special instruction, speech therapy, occupational therapy, physical therapy, social work, psychology, and other Early Intervention services.

Requirements

Strong organizational and problem-solving abilities.
Excellent communication and follow-up skills.
Comfort making a high volume of calls, texts, and emails to providers.
Ability to manage multiple urgent cases simultaneously.
Strong computer and data-tracking skills.
Strong understanding of the five NYC boroughs and provider coverage areas.
Ownership, responsiveness, and accountability in a fast-paced Early Intervention environment.

Nice To Haves

Experience with the NYC Early Intervention system.
Previous experience in Early Intervention staffing, service coordination, provider relations, healthcare staffing, therapy staffing, or case management.
Supervisory or team-lead experience.
Bilingual ability.

Responsibilities

Oversee and coordinate Early Intervention case staffing across all five NYC boroughs.
Recruit, communicate with, and maintain relationships with therapists and providers.
Match available providers to cases based on discipline, location, schedule, language, and family needs.
Consistently follow up on difficult-to-staff and outstanding cases.
Maintain accurate records of open, staffed, pending, and declined cases.
Work with Service Coordinators, families, therapists, and internal case management staff.
Monitor provider availability and maintain an active provider database.
Ensure newly assigned providers complete onboarding and credentialing requirements.
Track assignments from referral through confirmed start of services.
Identify staffing shortages by borough, discipline, language, and schedule, and develop recruitment strategies to address them.
Supervise and support staffing team members and help establish daily staffing priorities.
Provide management with regular updates on open cases, staffing performance, and unresolved issues.
Help ensure services begin as quickly as possible after authorization and assignment.
Actively work cases by contacting providers, following up, recruiting when necessary, and troubleshooting placements until appropriate coverage is secured.