Pediatric Medical Assistant - Float

Bluebird Kids Health • Jacksonville, FL

18h

About The Position

Bluebird Kids Health is seeking a skilled, compassionate Medical Assistant with a patient- and family-first mindset. The Medical Assistant works alongside the provider team to support patient care, complete administrative tasks, and help ensure smooth operation of a pediatric clinic. The role includes clinical and administrative support, patient and family education, and maintaining a safe, clean care environment. The position involves work in medical offices and exam rooms, with frequent exposure to communicable diseases, biohazards, and other conditions common in clinical settings.

Requirements

• High school diploma or equivalent.
• At least one year of experience working as a medical assistant or in a patient-facing role in a clinic or hospital setting.
• Current CPR certificate.
• Knowledge of clinical and theoretical clinical processes and principles, medical practice protocols, and standards.
• Familiarity with state and federal healthcare laws, including HIPAA and scope-of-practice requirements.
• Proficiency in basic medical procedures, such as taking vital signs and administering medications.
• Skill in documenting patient care and reviewing documentation for accuracy and completeness.
• Basic computer skills and proficiency with electronic medical record (EMR) systems.
• Excellent communication and interpersonal skills, willingness to help team members, and ability to communicate clearly with medical and administrative staff at different levels.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Nice To Haves

• Completion of a medical assisting program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Pediatric experience.
• Vaccine administration experience.

Responsibilities

• Escort patients to exam rooms and prepare them for examinations.
• Take and record patients’ vital signs, including blood pressure, temperature, and pulse.
• Assist healthcare providers during medical procedures and examinations.
• Administer medications and injections as directed by healthcare providers.
• Greet patients and visitors, answer phone calls, and schedule appointments.
• Analyze, update, and maintain patients’ medical records, ensuring accuracy and confidentiality.
• Process lab specimens and prepare them for testing.
• Assist with insurance verification and billing tasks as needed.
• Provide patients and families with information and instructions about medical conditions, treatments, and medications.
• Educate patients and families about preventive healthcare measures and lifestyle modifications.
• Ensure patients and families understand treatment plans and follow-up care instructions.
• Prepare exam rooms and medical equipment for patient use.
• Follow infection-control protocols and maintain a clean and safe environment.
• Dispose of biohazardous materials and medical waste in accordance with regulations.
• Adhere to safety policies and procedures to prevent accidents and injuries.
• Perform other duties as assigned.

Benefits

• Competitive compensation package with performance incentives.
• Professional growth opportunities.
• Competitive medical, vision, and dental insurance products.
• Employee assistance program.
• Flexible spending accounts.
• Short- and long-term disability benefits.
• Other exclusive employee benefits.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED