Pediatric Account Manager - Los Angeles, CA (Field Based)

Insulet Corporation•Los Angeles, CA

3d•Onsite

About The Position

The Pediatric Account Manager (PAM) is a field-based sales professional responsible for driving Omnipod adoption and market-share growth within an assigned geographic territory. The role builds relationships with endocrinologists, diabetes educators, healthcare providers, and other key decision-makers while using clinical expertise and consultative sales skills to educate customers about Insulet’s diabetes management products, support product training, and provide customer service. The PAM achieves sales objectives while ensuring sales are profitable and conducted in accordance with Insulet’s sales and marketing guidelines. The role develops, manages, and grows healthcare professional recommendations and brand loyalty across private practices, diabetes clinics, teaching hospitals, and other major medical centers. It also coordinates professional contacts with Insulet’s operational, quality, and customer service teams. The position requires residence within the assigned territory and regular business travel, primarily by car. Overnight travel and air travel vary by territory and may involve 2–5 overnights per month. The role may require lifting, carrying, and transporting up to 30 pounds of sales samples and literature.

Requirements

Associate degree.
At least 3 years of clinical experience.
Current professional credentials and/or certifications, such as CDCES, RD, RN, PharmD, or other clinical credentials or certifications; state licensure where required.
Valid driver's license.
Excellent oral and written communication skills.
Strong presentation skills.
Ability to execute sales and marketing plans and manage a territory budget.
Ability to work in a fast-paced, results-oriented environment.
Team-oriented approach and experience working directly with healthcare professionals and people with diabetes.
Strong computer proficiency and data-analysis skills.
Must reside within the geographic area of the assigned territory.
Ability to travel regularly, mostly by car, within the assigned territory; overnight and air travel vary and may involve 2–5 overnights per month.
Ability to lift, carry, and transport up to 30 pounds of professional sales samples and literature.

Nice To Haves

Bachelor’s degree.
Sales or clinical selling experience in medical devices and/or diabetes.
Established relationships with endocrinologists.
Prior industry, clinical, and diabetes-training experience.

Responsibilities

Meet or exceed sales objectives within the assigned geographic area.
Develop and maintain strong relationships with key diabetes decision-makers and influencers.
Implement customer loyalty initiatives.
Demonstrate proficiency and expertise in discussing and demonstrating Insulet products and related diabetes products, including competitive products.
Demonstrate and train customers on Insulet data-management software.
Maintain an active role with Managed Markets, including working knowledge of managed care organizations and key decision-makers.
Facilitate and conduct required customer training programs.
Maintain a strong profile with professional diabetes organizations in the assigned area.
Contact customers and manage sales promotions related to the assigned territory.
Work effectively with commercial and corporate-office colleagues.
Conduct field sales activities professionally and in accordance with promotional guidelines.
Complete administrative duties on time and stay within the specified budget.
Coordinate professional contacts with Insulet operational, quality, and customer service teams.