Pediatric Account Manager - Los Angeles, CA (Field Based)

Insulet Corporation•Los Angeles, CA

2d•Onsite

About The Position

The Pediatric Account Manager (PAM) is a field-based sales professional responsible for driving Omnipod adoption and market share growth within an assigned geographic territory. The role builds relationships with endocrinologists, diabetes educators, healthcare providers, and other key decision-makers; educates customers about Insulet’s diabetes management products; supports product training; and delivers customer experiences. The PAM is accountable for achieving sales objectives profitably and in accordance with Insulet’s sales and marketing practices, and for developing healthcare professional recommendations that drive sales and market share growth. Accounts may include private practices, diabetes clinics, hospital teaching institutions, and major medical centers. The position coordinates professional contacts and account needs with Insulet’s operational, quality, and customer service teams. The role requires regular business travel, primarily by car within the assigned territory. Overnight travel and air travel vary by territory, with overnight travel potentially reaching two to five nights per month. The position is field-based, and the employee must reside within the assigned territory. The role may require lifting, carrying, and transporting sales samples and literature weighing up to 30 pounds.

Requirements

Associate degree.
At least 3 years of clinical experience.
Current professional credentials and/or certifications, such as CDCES, RD, RN, PharmD, or other clinical credentials and certifications; state licensure where required.
Valid driver’s license.
Excellent oral and written communication skills.
Strong presentation skills.
Ability to execute sales and marketing plans and manage a territory budget.
Ability to work in a fast-paced environment and remain results-oriented.
Team-player approach and experience working directly with healthcare professionals and people with diabetes.
Strong computer proficiency and data analysis skills.
Must reside within the geographic area of the assigned territory.
Ability to travel regularly, mostly by car within the territory; overnight travel may be two to five nights per month, and air travel varies by territory.
Ability to lift, carry, and transport up to 30 pounds of professional sales samples and literature.

Nice To Haves

Bachelor’s degree.
Sales or clinical selling experience in medical devices and/or diabetes.
Established relationships with endocrinologists.
Prior industry, clinical, and diabetes training experience.

Responsibilities

Meet or exceed sales objectives within the assigned geographic area.
Develop and maintain strong relationships with key diabetes decision-makers and influencers.
Implement customer loyalty initiatives.
Demonstrate proficiency and expertise in discussing and demonstrating Insulet products and related diabetes products, including competitors’ products.
Demonstrate and train customers on Insulet data management software.
Work with Managed Markets and maintain knowledge of managed care organizations and their key decision-makers.
Facilitate and conduct required customer training programs.
Maintain a visible presence with professional diabetes organizations in the assigned area.
Contact customers and manage sales promotions related to the assigned territory.
Collaborate effectively with commercial and corporate office colleagues.
Conduct field sales activities professionally and in accordance with promotional guidelines.
Complete administrative duties on time and work within the specified budget.
Coordinate professional account contacts with Insulet operational, quality, and customer service teams.