Peak Lead Package Handler - Charlotte

OnTrac • Charlotte, NC

20d • Onsite

About The Position

OnTrac is hiring a Seasonal Lead Package Handler in Charlotte, North Carolina. This role helps oversee package offloading, loading, sorting, inspection, and distribution while supporting the warehouse team during the holiday peak. The Lead works closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values. The role is expected to run from October 24, 2026, through December 26, 2026, although duration and scheduled hours may change based on business needs.

The position is based at 1816 W Pointe Dr, Charlotte, NC, and is scheduled Monday through Friday from 1:00 PM to 9:00 PM. Compensation is $20.50 per hour, with a $1 shift differential for weekend shifts. The work takes place primarily in a warehouse and involves frequent standing, walking, lifting, and package handling, as well as exposure to varying temperatures, noise, and moving equipment.

Requirements

• At least 1 year of industry experience.
• At least 18 years of age.
• Ability to regularly lift, push, and pull 25 to 35 pounds; occasionally carry up to 50 pounds; and occasionally push or pull up to 150 pounds using a pallet jack or gaylords.
• Strong knowledge of package handling and sortation workflows.
• Ability to lead by example in safety, productivity, and attendance.
• Effective communication and basic coaching skills.
• Ability to problem-solve in a fast-paced, high-volume environment.
• Comfort providing direction to peers and supporting leadership initiatives.
• Sufficient visual and auditory ability to safely navigate the warehouse, identify hazards, and communicate effectively in a noisy environment.

Nice To Haves

• High school diploma or GED preferred.
• 1 year of leadership experience preferred.

Responsibilities

• Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• Train and guide package handlers using hands-on demonstrations and ongoing performance feedback.
• Oversee package handling, sorting, and inspection to ensure accuracy, prevent damage, and avoid misroutes.
• Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
• Load and unload packages from trailers, conveyor belts, and sortation equipment.
• Sort, scan, and route parcels to designated areas based on destination or route.
• Provide guidance and direction to package handlers during assigned shifts.
• Assist with onboarding and training new team members.
• Monitor workflow and help balance labor to meet volume and service timelines.
• Reinforce safety practices, proper lifting techniques, and compliance with procedures.
• Identify and communicate performance issues, productivity gaps, or operational concerns.
• Serve as a point of contact for operational questions and issue escalation.

Benefits

• Medical, dental, and vision insurance; HSA and FSA options.
• Basic and voluntary life and disability coverage.
• Voluntary accident, critical illness, identity and fraud protection, auto and home, and pet insurance.
• 401(k) with company match.
• Referral bonus program of up to $500 per referral.
• Paid vacation, sick leave, floating holidays, and parental leave.
• Paid holidays.
• Employee Assistance Program.
• Safe and clean work environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED