PC1 Ops Lead III

Pfizer • New York City, NY

4d • Hybrid

About The Position

At Pfizer, we believe in harnessing individual strengths to drive collective success. As our PC1 Operations Lead, you will be at the forefront of our operations, using your skills and expertise to ensure the smooth oversight of our customer relationships. You will be a key player in our mission to be a CMO for therapies that define legacies. What You Will Achieve In this role, you will: Lead the PC1 Virtual Product Teams (VPTs), ensuring efficient execution of processes aligned with Pfizer’s IMEx principles. Act as the Primary Account Lead for established key customers within your portfolio, with accountability for operational and commercial oversight. Oversee the relationship between customers and PGS internal sites, ensuring the delivery of high-quality and compliant products, meeting or exceeding customer expectations. Support PC1 Operations Leads I and II on key / complex accounts. Support the negotiation and manage necessary contracts / agreements for supply services, and technology licenses. Maintain awareness of potential new business development prospects and align closely with Business Development to identify strategic opportunities to partner with customers for the manufacturing / packaging / testing of pharmaceutical products. Develop and implement strategic plans for all customer accounts within your portfolio Oversee and support operational budgets through the S&OP process and manage the performance of PGS internal sites supplying to your customers. Ensure compliance with regulatory requirements and Pfizer's internal policies. Support continuous improvement initiatives across PC1, identifying opportunities to enhance operations. Support risk management efforts, identifying potential risks and implementing mitigation strategies. Bringing new customer assets through TT and/or development to Commercialization utilizing site and above-site resources. Foster a positive work environment, promoting Pfizer’s values and culture.

Requirements

• Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience
• Excellent leadership skills, with the ability to guide and motivate a team towards achieving operational goals.
• Strong communication skills, both written and verbal, enabling you to effectively liaise with different stakeholders.
• Strong understanding of operational processes and systems, with the ability to identify areas for improvement and implement effective solutions.

Nice To Haves

• Keen eye for detail, ensuring the highest standards are maintained in all operations.
• Project management skills, capable of overseeing multiple tasks and ensuring timely completion.
• Commercial account management, overseeing customer relationships
• Adaptable and flexible, able to navigate through changes and challenges with ease.
• Strong problem-solving ability, able to think on your feet and make sound decisions when faced with operational issues.

Responsibilities

• Lead the PC1 Virtual Product Teams (VPTs), ensuring efficient execution of processes aligned with Pfizer’s IMEx principles.
• Act as the Primary Account Lead for established key customers within your portfolio, with accountability for operational and commercial oversight.
• Oversee the relationship between customers and PGS internal sites, ensuring the delivery of high-quality and compliant products, meeting or exceeding customer expectations.
• Support PC1 Operations Leads I and II on key / complex accounts.
• Support the negotiation and manage necessary contracts / agreements for supply services, and technology licenses.
• Maintain awareness of potential new business development prospects and align closely with Business Development to identify strategic opportunities to partner with customers for the manufacturing / packaging / testing of pharmaceutical products.
• Develop and implement strategic plans for all customer accounts within your portfolio
• Oversee and support operational budgets through the S&OP process and manage the performance of PGS internal sites supplying to your customers.
• Ensure compliance with regulatory requirements and Pfizer's internal policies.
• Support continuous improvement initiatives across PC1, identifying opportunities to enhance operations.
• Support risk management efforts, identifying potential risks and implementing mitigation strategies.
• Bringing new customer assets through TT and/or development to Commercialization utilizing site and above-site resources.
• Foster a positive work environment, promoting Pfizer’s values and culture.

Benefits

• participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level