Sales Ops Lead

WellTheory

1d • Remote

About The Position

WellTheory is seeking a Sales Operations Lead to serve as the operational backbone of their commercial team. This is a hands-on, senior individual contributor role that sits at the intersection of sales operations, revenue operations, systems ownership, and commercial execution. The successful candidate will own the Salesforce infrastructure, manage the commercial tech stack, coordinate conference and event execution, and build the enablement resources sales representatives need to perform. The role requires comfort in a spreadsheet, a Salesforce workflow, and a cross-functional planning meeting. This role will report initially to the RVP of Employer Sales with a dotted line relationship to the CEO and Fractional CCO.

Requirements

• Have 4–8+ years of experience in sales operations, revenue operations, or commercial operations
• Are deeply comfortable in Salesforce — not just running reports, but owning workflows, requirements, and system improvement
• Have supported SaaS or digital health go-to-market teams and understand the full commercial motion
• Are analytical and data-driven, with a track record of translating insights into action
• Thrive in a hands-on role where you're building things, not just advising on them
• Are highly organized, have strong follow-through, and create order out of complexity
• Can work cross-functionally with leaders, legal, finance, and frontline sellers with equal ease
• Have empathy for the autoimmune experience

Nice To Haves

• Digital health, healthcare, or employer/health plan market experience
• Familiarity with outbound tools (Outreach, Salesloft, ZoomInfo, Apollo, etc.)
• Experience running conference or event logistics

Responsibilities

• Own and optimize Salesforce infrastructure and overall sales systems strategy in partnership with an external admin and internal stakeholders
• Manage the commercial tech stack, including tool selection, workflow optimization, system adoption, and rep efficiency
• Coordinate conference and event execution, including logistics, pre-event campaigns, post-event follow-up, and lead capture workflows
• Improve sales team workflow and execution across process, contracting, legal coordination, and internal operations
• Maintain and continuously improve the sales team's Notion knowledge base, process documentation, and internal resources
• Build and support sales enablement programs, including playbooks, messaging, onboarding materials, and training resources
• Develop and improve outbound cadences, account development workflows, and rep outreach processes
• Support data analytics and business case development for prospective employers, health plans, and other key accounts
• Track and improve core operating metrics, including rep efficiency, conference lead follow-up speed, and process adherence

Benefits

• A mission-driven team working at the intersection of autoimmune health and scalable care delivery
• The chance to build and own the operational foundation of a growing commercial team
• Close partnership with commercial leadership and cross-functional teams
• A base salary range of $95,000 - 110,000
• Competitive equity
• Benefits
• Remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed