PC/LAN TECH (IT)

UHS•Raleigh, NC

11h•Onsite

About The Position

Universal Health Services (UHS) is a leading healthcare provider with a strong history of achievement and growth. As a Fortune 500 company, UHS operates a wide range of healthcare facilities across the US, UK, and Puerto Rico, employing approximately 99,000 people. The company is committed to fostering an environment of mutual respect and equal employment opportunities for all applicants and employees. UHS also warns against recruitment scams and advises candidates to be cautious of any requests for financial or personal information and to verify job opportunities through official UHS career websites.

Requirements

Associates degree or 4-year degree in an information systems-related major.
One or more years of experience in a Microsoft Windows environment.
Knowledge of Microsoft Office Suite.

Responsibilities

Provide technical support for networking technologies for administrating and managing the setup, maintenance, and repairing of network systems and system components.
Resolve and troubleshoot malfunctions related to networks or network components.
Troubleshoot malfunctions with phone and camera systems.
Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
Design, document, test, create, or modify computer programs related to machine operating systems.
Develop and/or implement efficient and cost-effective software solutions for specific problems.
Prepare manuals and user guides for training and user reference.
Troubleshoot and resolve day-to-day software and hardware problems in a timely manner.
Recommend new software and hardware systems to management, working with UHS-BH Corp IT on research, bids, and purchase orders.
Upgrade software solutions and hardware systems as needed.
Maintain, monitor, and coordinate the use and installation of software and hardware components according to company policy.
Update knowledge of the latest programming techniques and technologies.
Continuously work toward improving system performance.
Collaborate with management and other teams to achieve organizational goals.
Serve as the facility liaison with Corporate IT.
Provide PC network support for the user community.
Function as a help desk for the facility.
Install and troubleshoot PC equipment.
Resolve users' software-related issues within the scope of assigned security protocols as authorized by BH-CORP-IT.
Maintain software/hardware inventories.
Document all PC systems and software.
Participate in monthly IT Webinars.
Assist with special projects.
Perform routine maintenance on PC equipment.
Provide first-level support for phone systems.
Provide first-level support for closed-circuit television systems.
Provide off-hours support as needed.
Order and update company cell phones.
Provide first-level support for network printers.