Pc Deployment Technician
About The Position
Our client is seeking a dedicated and skilled PC Technician (Device Refresh Technician) to support hardware lifecycle refreshes and ensure medical staff have reliable, up-to-date technology. This traveling field technician role involves deploying hardware, troubleshooting issues, and providing customer service across multiple locations. The position may also support multiple concurrent projects, including Room of the Future, Corporate Office Decommissioning, Corporate Office Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
Requirements
- Experience with hardware deployment and network connectivity.
- Strong troubleshooting skills, particularly with Level I issues.
- Familiarity with IT Service Management (ITSM) processes.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to travel to various locations as needed.
- Strong work ethic, reliability, professionalism, punctuality, and a great attitude.
Nice To Haves
- Coachable, adaptable, and self-starting.
- Experience with Windows 10, imaging, and desktop support.
Responsibilities
- Deploy hardware and ensure devices are properly connected to the network.
- Troubleshoot Level I issues in real time.
- Understand intake processes related to IT Service Management (ITSM).
- Collaborate effectively with team members while also working independently.
- Interact with medical staff, providing customer service and support.
- Travel to various locations as needed.
Benefits
- Medical, dental, and vision benefits, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options, if eligible.
- Voluntary life and AD&D insurance for employees and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off or leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
