PBX Operator - Communications

Prime Healthcare•Victorville, CA

About The Position

The PBX Operator / Receptionist answers the switchboard and pages overhead, greets visitors, and directs people to the appropriate departments. The operator monitors hospital alarms and must be familiar with the policies and procedures for all hospital emergency codes. The role requires the ability to communicate with the population served.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in an office or receptionist role.
  • Effective written and verbal communication and interpersonal skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous PBX experience preferred.
  • Customer service experience preferred.

Responsibilities

  • Answer the switchboard and page overhead.
  • Greet people and direct them to the appropriate departments.
  • Monitor hospital alarms.
  • Be aware of the policies and procedures for all hospital emergency codes.
  • Communicate with the population served.

Benefits

  • Paid time off
  • 401K retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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