PBCA Contracts Manager

Tampa Housing Authority•Tampa, FL

12h

About The Position

The PBCA Contracts Manager oversees contract administration within assigned state(s) under HUD’s Performance-Based Contract Administration program. The role ensures compliance with HUD regulations, contract requirements, and organizational policies while leading staff to meet or exceed performance measures involving subsidy payment accuracy, Management and Occupancy Reviews (MORs), resident complaint resolution, and other PBCA functions. The manager serves as the primary liaison among the HUD CAOM and Field Office, property owners and agents, and internal departments. The position supports effective administration of Housing Assistance Payments (HAP) contracts and helps maintain the organization’s credibility as a PBCA.

Requirements

At least 5 years of professional experience in a HUD-regulated environment, or an equivalent combination of education and experience.
Knowledge of HUD rules and regulations, including 24 CFR, 4350.3, 4350.7, 4381.5, the Section 8 Renewal Policy Guidebook, MAT User Guide, Special Claims Processing Guide, and Management Agent Handbook.
Knowledge of HUD PBCA ACC report preparation techniques and procedures.
Ability to research technical specifications and troubleshoot data files.
Strong analytical skills and ability to interpret complex federal regulations and operational data.
Proficiency using proprietary software for ACC tasks and reporting.
Ability to maintain files and records and prepare reports.
Ability to lead a team, set performance expectations aligned with HUD metrics and organizational goals, and foster a culture emphasizing accuracy, accountability, and customer service.
Effective oral and written communication skills.
Valid Florida Driver’s License.
Must be insurable under the agency’s insurance policy.

Nice To Haves

Bachelor’s degree preferred; significant and relevant experience may also be considered.
Performance-Based Contract Administration experience preferred, or an equivalent combination of training and experience.

Responsibilities

Monitor performance of IBPS/PBT tasks under the Annual Contributions Contract (ACC).
Directly supervise PBCA staff in assigned state(s), including hiring, training, performance evaluations, coaching, and disciplinary actions.
Prepare monthly, quarterly, semi-annual, and annual PBCA reports, including the monthly invoice.
Develop and monitor the Annual Work Plan and work in process.
Oversee HAP payments to ensure timely and accurate monthly payments to owners and agents.
Complete special projects and prepare ad hoc reports as needed.
Maintain current knowledge of HUD regulations, guidebooks, handbooks, notices, CFRs, and other relevant guidance to ensure ACC compliance.
Monitor and manage HUD Secure Systems and internal CA software.
Maintain electronic files and records in accordance with HUD and internal retention policies.
Conduct quality reviews of contract renewals, rent adjustments, MORs, HAP vouchers, special claims, and resident inquiries for internal PBCA operations and subcontractors.
Oversee annual audits and annual compliance reviews.
Travel occasionally.