Payroll Technical Analyst

Federal Reserve Bank of Philadelphia•Richmond, VA

About The Position

The Federal Reserve Bank of Richmond’s System Payroll department is hiring a Technical Analyst to support its payroll team. The analyst partners with cross-functional teams to translate business needs into technical requirements and deliver payroll solutions aligned with organizational needs and strategic priorities. The role requires a strong understanding of Workday Payroll, analytical skills, and effective collaboration with business stakeholders and technology teams. The position covers business and technology partnership, user acceptance testing, process improvement, release evaluation, and analysis of payroll incidents and system outcomes. The analyst documents requirements, serves as a liaison across teams, leads UAT, recommends process improvements, reviews Workday payroll releases, conducts root cause analysis, and monitors performance and payroll outcomes.

Requirements

Bachelor’s degree or equivalent work experience.
At least 4 years of experience in payroll technology.
Strong working knowledge of Workday Payroll.
Strong project management, analytical, and problem-solving skills.
Experience documenting business requirements.
Excellent communication skills and ability to liaise between technical and non-technical stakeholders, build relationships, and influence stakeholders at all levels.
Experience leading UAT processes, including test planning and execution.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proactive, continuous-improvement mindset and interest in optimizing processes.
Advanced Microsoft Excel proficiency, including pivot tables, VLOOKUP, and data analysis.
Familiarity with internal control standards such as SOX.

Responsibilities

Collaborate cross-functionally to develop and deliver payroll solutions aligned with business requirements and strategic priorities.
Define business problems, document requirements, and align with technology teams on expected outcomes.
Serve as a liaison between business stakeholders and technology teams, ensuring solutions address business objectives and needs.
Lead user acceptance testing, including developing test scenarios, documenting results, and communicating outcomes before deployment.
Review payroll processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness.
Stay current on system functionality and new feature releases and apply relevant capabilities to optimize payroll processes.
Evaluate Workday payroll weekly service releases and semi-annual feature releases for potential impacts and opportunities.
Analyze incident data to identify trends and impacts, recommend resolutions, and conduct root cause analysis to prevent recurring issues.
Monitor system performance and payroll outcomes to identify risks and opportunities for improvement.