Payroll Technical Analyst

Federal Reserve System•St. Louis, MO

1d•$94,300 - $129,690

About The Position

The Federal Reserve Bank of Richmond’s System Payroll department is hiring a Technical Analyst to support its payroll team. The role partners with cross-functional teams to translate business needs into technical requirements and deliver payroll solutions that align with organizational needs. It requires strong knowledge of Workday Payroll, analytical capabilities, and effective collaboration with business stakeholders and technology teams. The analyst serves as a liaison between stakeholders and technology teams, documents requirements, leads user acceptance testing, evaluates Workday payroll releases, and analyzes incidents and system performance. The position also reviews payroll processes and recommends and implements improvements to efficiency, accuracy, and effectiveness.

Requirements

Bachelor’s degree or equivalent work experience.
At least 4 years of experience in payroll technology.
Strong working knowledge of Workday Payroll.
Strong project management, analytical, and problem-solving skills.
Proven experience documenting business requirements.
Excellent communication skills and ability to liaise between technical and non-technical stakeholders, build relationships, and influence stakeholders at all levels.
Experience leading UAT processes, including test planning and execution.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proactive, continuous-improvement mindset and interest in optimizing processes.
Advanced Microsoft Excel proficiency, including pivot tables, VLOOKUP, and data analysis.
Familiarity with internal control standards such as SOX.

Responsibilities

Collaborate with cross-functional teams to develop and deliver payroll solutions aligned with business requirements and strategic priorities.
Define business problems, document requirements, and align with technology teams on expected outcomes.
Act as a liaison between business stakeholders and technology teams, ensuring solutions meet business objectives and needs.
Lead user acceptance testing, including developing test scenarios, documenting results, and communicating outcomes before deployment.
Review payroll processes and procedures and recommend and implement improvements.
Stay current on system functionality and new releases, applying relevant features to optimize payroll processes.
Review weekly service releases and semi-annual Workday feature releases related to payroll, assessing impacts and opportunities.
Analyze incident data to identify trends and impacts, recommend resolutions, and conduct root cause analysis to prevent recurring issues.
Monitor system performance and payroll outcomes to identify risks and opportunities for improvement.