Payroll Analyst

Melita Group

2d

About The Position

Melita is an HR, Benefits, and Payroll outsourcing company serving small and mid-sized employers for over 30 years. The Payroll Analyst provides service, expertise, and support to the Payroll and Implementation teams. The role is directly responsible for identifying and implementing system configuration setup and changes needed to deliver global payroll services to clients, and reports to the Global Payroll Manager.

Requirements

• Genuine passion for customer service and commitment to building strong relationships.
• Strong verbal and written communication skills.
• Ability to organize and prioritize.
• Strong analytical and problem-solving skills, attention to detail, time management, organization, and teamwork.
• Ability to maintain stable performance and poise under pressure.
• Ability to coordinate efforts across multiple internal and external parties to ensure timely, high-quality outcomes.
• Associate's or bachelor's degree in Business, Business Administration, Finance, HR, or a related field, or equivalent.
• At least 7 years of US and global payroll processing experience, including hands-on payroll implementation and system configuration experience.
• Strong knowledge of payroll technologies, specifically ADP Workforce Now.
• FPC or CPP certification.

Nice To Haves

• Experience with Paylocity and Rippling.

Responsibilities

• Maintain knowledge of Melita's services and explain global payroll compliance and HRIS topics relevant to implementation and payroll service.
• Partner with Melita and HRIS Implementation teams to configure and test Payroll, Time & Attendance, and Time Off modules for new clients; perform parallel payroll testing to verify payroll code calculations and taxation.
• Customize client payroll workflows in Salesforce CRM as needed.
• Load client employee data into payroll technology and complete paycheck history data mapping.
• Temporarily process global payroll for new clients during the transition from Implementation to ongoing support.
• Provide backup US payroll support for new clients during the transition from Implementation to ongoing support.
• Create and maintain documents or recorded training resources about Time Off and Time & Attendance for client administrators, managers, and employees; incorporate revisions from the Global Payroll Manager after training sessions.
• Conduct timecard training for client managers and employees and revise training materials as needed.
• Partner with the Payroll team to configure new earning, deduction, and memo codes; update related Salesforce CRM workflows and test changes.
• Review client benefit plan setups as they relate to payroll, verifying deduction code mappings and accurate tax treatment in line with the client's plan year.
• Review client employee handbooks as they relate to payroll, verifying hours-code mappings to time-off policies and identifying policies requiring configuration, in line with the handbook revision cycle.
• Collaborate with the broader HR and Benefits teams.
• Attend new client implementation kickoff and weekly status meetings, weekly internal HRComplete Operations meetings, and monthly Payroll and Implementation team meetings.
• Partner with the Global Payroll Director and Payroll Services Managers to identify and implement opportunities to improve efficiency and streamline payroll processes.
• Provide global and US payroll processing backup support as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree