Payroll Specialist - TX - On Site

Vensure Employer Solutions•San Antonio, TX

3d•Onsite

About The Position

The Payroll Specialist supports payroll processing for a growing client base and is responsible for payroll-related processing activities. The role handles scheduled and off-cycle payrolls, enters and verifies client-provided payroll information, responds to client inquiries, and supports assigned client accounts. The position works with Payroll Supervisors and cross-functional teams to resolve payroll matters and support clients. This position is onsite in Texas in a professional, climate-controlled office. It involves extended periods of sitting and computer use, sustained visual attention to detailed payroll data, and regular interaction with clients and internal teams by email, phone, and virtual platforms. The role handles confidential employee information and requires compliance with privacy and security standards. The position is eligible for medical, dental, and vision coverage; a 401(k) with company match; PTO, holidays, parental leave, and sick leave as required by applicable state law; life insurance; short- and long-term disability; an employee assistance program; flexible spending and health savings accounts; identity theft protection; critical illness, accident, cancer, and hospital protection; and legal and pet insurance. Additional compensation may apply, as indicated in the posting.

Requirements

At least one year of customer service experience.
Proficiency with Microsoft Office applications, including Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications as needed.
Effective time management and accurate recordkeeping, with the ability to complete payroll tasks according to schedules and compliance requirements.
Ability to multitask while maintaining accuracy and attention to detail.
Strong verbal and written communication skills and ability to collaborate across teams and interact professionally with employees at all levels.
Intermediate to advanced Microsoft Office proficiency, including Excel formulas, pivot tables, and data validation, and Outlook email management and scheduling.
Analytical thinking to troubleshoot payroll issues, interpret data, and determine solutions.
Good judgment in evaluating situations, identifying problems, and determining appropriate courses of action.
Ability to partner with HR, Finance, Operations, and other cross-functional departments to resolve payroll issues and support accurate, compliant processing.
Ability to handle sensitive employee information, compensation data, and tax details confidentially.
Ability to perform the position's described physical, mental, and communication demands, including extended sitting, frequent computer and office equipment use, close visual attention, occasional movement around the office, and occasional handling of office supplies typically weighing less than 15 pounds.

Nice To Haves

High school diploma or equivalent combination of experience, skills, and education, including relevant nontraditional degree programs, certifications, or job training programs, preferred.
At least one year of payroll experience is preferred but not required.

Responsibilities

Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
Import or manually enter payroll changes, including hours, employee updates, earnings, deductions, and tax overrides.
Calculate payroll and verify client-provided data by generating control totals for import files and conducting manual reviews.
Respond promptly and accurately to client inquiries by email, through cases, and by phone.
Partner with Payroll Supervisors on special projects to support clients.
Manage and support an assigned book of business.
Build and maintain relationships with team members and peers across disciplines to coordinate communications and services affecting clients.
Attend webinars and training to stay current on company and departmental best practices.
Complete projects and other duties assigned by a supervisor.

Benefits

Medical, dental, and vision coverage
401(k) with company match
PTO, holidays, parental leave, and sick leave as required by applicable state law
Life insurance
Short-term disability
Long-term disability
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
Identity theft protection
Critical illness, accident, cancer, and hospital protection
Legal insurance
Pet insurance
Additional compensation may apply, such as a signing bonus or commission structure, if applicable.