Payroll Specialist II

HUB International•Miami, FL
•$30 - $33

About The Position

HCM Unlocked, a technology-enabled managed service provider and part of Specialty Program Group and HUB International, is seeking a motivated Payroll Specialist II. The role manages payroll services for multiple clients and locations, ensuring accurate, timely processing in accordance with applicable regulations and company policies. The successful candidate takes ownership of client relationships, communicates promptly and effectively, and delivers a high-quality customer experience. Extensive experience with one or more major payroll systems is sought. This position requires someone who is self-motivated, analytical, detail-oriented, organized, and able to work independently across multiple clients and deadlines. The specialist safeguards confidential payroll and employee information, responds to client and employee inquiries, and collaborates with accounting, employees, management, and other departments. The expected pay range is $30.29–$32.69 per hour, with compensation affected by skills, experience, working location, business line, scope, and level. HUB offers comprehensive benefits and development opportunities, subject to employment status, role, location, and eligibility.

Requirements

  • At least 7 years of proven end-to-end payroll processing experience, preferably in a medium to large organization.
  • Prior experience in a multi-client environment.
  • Expert knowledge of one or more of Paylocity, Paycor, UKG Ready, UKG Pro, Ceridian Dayforce, ADP WFN, Paycom, or Paychex.
  • In-depth knowledge of payroll processes, regulations, and best practices.
  • Complex analytical and problem-solving skills and strong attention to detail.
  • Self-starter willing to take initiative with little direction or guidance.
  • Demonstrated organizational and time management abilities.
  • Strong interpersonal skills and ability to work effectively as part of a team.
  • Knowledge of compliance with federal, state, and local payroll laws and requirements.
  • Excellent math and numerical skills.
  • Proficiency in Excel, including pivot tables and VLOOKUP.
  • Strong written and verbal communication skills, prompt responsiveness, client relationship skills, and a customer-focused approach.

Nice To Haves

  • Certified Payroll Professional certification.

Responsibilities

  • Oversee, prepare, and produce accurate and timely payrolls for multiple clients and locations, following state and federal regulations and company policies.
  • Check employees’ timesheets for accuracy.
  • Adjust pay for raises, bonuses, commissions, and severance.
  • Review and validate payroll reports, investigate discrepancies, and resolve them.
  • Maintain the confidentiality and security of client files, payroll information, and employee personally identifiable information.
  • Analyze payroll results and other HR reports to answer complex questions and recommend courses of action, exercising independent judgment and discretion.
  • Respond to payroll-related inquiries from clients and their employees.
  • Process employee garnishments.
  • Coordinate payroll general ledger processing with accounting.
  • Prepare time and labor files.
  • Enter employee changes and maintain deductions, banking information, and other employee records.
  • Provide service support to employees, other departments, and management.

Benefits

  • Health, dental, vision, life, and disability insurance.
  • Flexible spending and health savings accounts.
  • 401(k) accounts and retirement savings matching.
  • Paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Eligible bonuses, equity, and commissions for some positions.
  • Structured training, licensing support, and ongoing development opportunities.
  • Company-paid life and disability plans.
  • Community engagement opportunities through HUB Gives.
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