Payroll Junior Account Manager (4193)

LEVEL GROUP LTD•Nashville, TN

About The Position

The Junior Account Manager in Payroll owns end-to-end payroll processing for an assigned client portfolio, ensuring accuracy, compliance, and timely execution. The role independently manages payroll tracking systems, validates employee data, and coordinates schedules. It requires strong administrative ownership, organization, and proactive, service-oriented communication. The position manages payroll services, workflow systems, compliance and audit coordination, and related accounting and administrative tasks. It also emphasizes accountability, confidentiality, collaboration, ongoing learning, and helping onboard and train new employees.

Requirements

  • Direct experience preparing for or managing workers’ compensation payroll audits.
  • Hands-on experience managing or administering CalSavers or an equivalent state-mandated retirement program.
  • Deep understanding of payroll taxes, state registrations, and Social Security and Medicare rate calculations.
  • Proven ability to independently manage client portfolios and communicate with state agencies.

Nice To Haves

  • Familiarity with ADP RUN.
  • Experience with Monday.com and Outlook Calendar.

Responsibilities

  • Manage end-to-end weekly, bi-weekly, retainer, and ad hoc payroll processing for an assigned client portfolio.
  • Apply accurate Social Security and Medicare rates to payroll distributions and ensure precision in tax withholdings.
  • Maintain compliance and accuracy across payroll distributions, proactively identifying and resolving minor discrepancies.
  • Oversee new employee payroll enrollment and verify data integrity.
  • Own the department’s shared inbox during assigned shifts, resolving client inquiries or routing advanced issues.
  • Maintain payroll tracking systems using tools such as Monday.com and Outlook Calendar, tracking approvals and deadlines.
  • Develop payroll templates, schedules, and checklists for tour payments, validating pay rates and work schedules for employees and contractors.
  • Manage state registrations and tax ID applications, including tracking, retrieving, and logging assigned IDs.
  • Liaise with state agencies to follow up on tax IDs and independently resolve State Income Tax and State Unemployment Insurance issues.
  • Administer and monitor CalSavers retirement savings compliance across relevant client accounts.
  • Audit payroll accounts periodically to verify tax information, pay frequencies, and account settings.
  • Prepare information and data for workers’ compensation audits.
  • Perform monthly or quarterly payroll reconciliations in collaboration with Account Management teams.
  • Oversee incoming physical mail related to payroll, prioritize urgent items, and complete necessary follow-up.
  • Manage electronic check deposits accurately and securely.
  • Maintain accountability, reliability, quality, responsiveness, accuracy, discretion, confidentiality, and compliance with internal policies and regulatory requirements.
  • Collaborate with colleagues, share knowledge, support peers, and help meet deadlines or resolve complex issues.
  • Pursue ongoing learning to enhance skills, knowledge, and performance.
  • Facilitate onboarding and training for new employees and reinforce best practices and company standards.
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