Payroll Coordinator Senior

Corewell Health • Grand Rapids, MI

10d • Onsite

About The Position

Under moderate supervision from Payroll leadership, the Payroll Coordinator Senior performs analytical, clerical, payroll, and accounting responsibilities related to timekeeping and payroll for Corewell Health System and its team members. The role applies critical thinking and problem-solving in accordance with federal and state laws, including FLSA, and serves as the primary trainer for Payroll Coordinators, with backup and support responsibilities for time editor training. It provides assistance to departments and team members using timekeeping and Human Capital Management (HCM) systems, including direct deposit, tax forms, and pay slip viewing. The position interprets Corewell policies, pay practices, and FLSA requirements and helps the Payroll department deliver accurate, timely payrolls and excellent customer service.

The position is full-time, with a day shift schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday, for 40 scheduled hours per week. It is based at Corewell Health Place in Grand Rapids, Michigan.

Requirements

• High school diploma or equivalent.
• Three years of relevant experience.
• Experience in a payroll department that oversees timekeeping and payroll processing.
• One year of relevant experience applying Corewell Health pay practices in a timekeeping and payroll environment.

Nice To Haves

• Associate’s degree in a related field.

Responsibilities

• Serve as a resource for Payroll Coordinators handling complex responsibilities and issues requiring escalation.
• Train all new Payroll Coordinators and provide backup and support for time editor training.
• Prepare and distribute workload reports and lists to help Payroll Coordinators review timecard exceptions efficiently.
• Develop and maintain uniform, efficient processes for timecard review and payroll processing preparation.
• Participate in developing standards, policies, procedures, and guidelines that promote departmental consistency and proactively prevent problems.
• Use critical thinking and problem-solving to address payroll situations raised by leadership or team members.
• Enter, process, monitor, and maintain data for on-cycle and off-cycle payroll payment runs, following Corewell Health guidelines and checking for accuracy and completeness.
• Ensure assigned payroll activities are completed accurately and on time.
• Maintain accurate, timely, and confidential payroll support documentation for team members in assigned departments.
• Interact with departmental leadership and team members.
• Review, calculate, implement, and audit HCM data flows and alerts for assigned employee changes originating from Human Resources.
• Research and resolve timekeeping and payroll inquiries or issues from team members, time editors, and leaders, including issues involving direct deposit, tax forms, and pay slip viewing; use ticketing software such as ServiceNow.
• Review and monitor biweekly time and attendance information and collaborate with editors and leaders to resolve exceptions and issues.
• Conduct prospective audits of assigned departments’ timekeeping input using timecards and schedules to check compliance with labor laws, including FLSA, and Corewell policy.
• Review and process authorized corrections requested by department editors or leaders.
• Audit reports for pay accuracy and compliance.
• Provide timekeeping assistance to departments to improve users’ skills.
• Review and verify final data-processing outcomes during the on-cycle payroll run.
• Sort departmental mail, email, and faxes throughout the day and distribute or respond as appropriate.
• Maintain current working knowledge of federal, state, and local regulations; Corewell Health policies, procedures, and pay practices; and union contracts, if applicable.
• Provide outstanding customer service while maintaining awareness of the personal nature of the payroll relationship between employer and team member.
• Strive for compliance, accuracy, and timeliness in payroll activities.
• Provide coverage for Payroll team members and other coworkers during vacations, leaves of absence, absences, and trainee periods.
• Complete special projects and other tasks as assigned.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED