Payroll & Benefits Coordinator

Ronald McDonald House Charities of Northeast Ohio • Cleveland, OH

2d • Onsite

About The Position

Ronald McDonald House Northeast Ohio, Inc. is seeking a Payroll & Benefits Coordinator to administer and coordinate payroll processing, employee benefit enrollment, HR systems maintenance, employee recognition programs, employee events, and general human resources operations. Reporting to the Human Resources Director, this position provides employees with payroll and benefits support, maintains accurate and confidential HR records, assists with training and development initiatives, and supports the efficient administration of HR processes and systems. The role promotes a positive employee experience through customer service, communication, engagement, and recognition while ensuring compliance with organizational policies and procedures.

The coordinator collaborates with staff and volunteers in support of the organization’s goals. The position is based at the Cleveland Ronald McDonald House at 10415 Euclid Avenue, Cleveland, Ohio. It requires frequent travel around Northeast Ohio and occasional lifting and carrying of items weighing up to ten pounds. The position has no supervisory responsibilities.

The organization offers a starting salary of $52,000, medical, prescription, dental, and vision coverage, a 401(k) plan with matching, life insurance, short- and long-term disability coverage paid by the organization, vacation, sick days, holidays, and free on-site parking.

Requirements

• At least two years of payroll, benefits administration, human resources, or related experience.
• Strong understanding of payroll processing and employee benefits administration.
• Proficiency with ADP or similar HRIS platforms.
• Strong computer skills and proficiency with Microsoft Office, including Excel, Word, PowerPoint, Teams, and Outlook; ability to learn and use new software programs.
• Ability to maintain confidentiality and manage sensitive employee information.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills; ability to manage multiple projects, meet frequent deadlines, and work independently.
• Mission- and values-focused approach.
• Motivation to pursue self-development, learning, and growth.
• Reliable means of transportation for frequent travel around Northeast Ohio.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.
• Experience with ADP Workforce Now or similar HRIS/payroll systems.
• Demonstrated knowledge of fundamental human resources and payroll practices.
• Working knowledge of federal and state employment laws.

Responsibilities

• Conduct all activities consistently with the organization’s Mission, Vision, and Core Values; model organizational values and maintain a results-oriented approach.
• Support the Human Resources Director with delegated responsibilities, special projects, departmental initiatives, and administrative work.
• Process biweekly payroll through ADP, maintain payroll records, respond to employee inquiries, coordinate year-end payroll activities, and manage Safe Harbor and discretionary retirement plan contributions.
• Coordinate employee benefits administration, including enrollments, changes, qualifying life events, terminations, vendor coordination, employee communications, open enrollment, and issue resolution.
• Provide employees with support and training related to payroll, benefits, HR systems, and organizational processes.
• Maintain employee records, including vacation tracking, service anniversaries, background checks, onboarding documentation, and workforce data.
• Assist with employee engagement, staff events, recognition programs, and training programs.
• Process HR invoices, maintain departmental documentation, and prepare reports, headcount data, board reports, and workforce metrics as requested.
• Manage company equipment assignments and records, including employee acknowledgments, inventory tracking, and ADP documentation.
• Liaise with technology providers to coordinate employee email accounts, distribution groups, equipment orders, and technology support needs.
• Serve on the AI Committee and assist with reviewing, developing, and maintaining organizational AI policies and practices.
• Set priorities, manage workload, complete responsibilities on time, and represent the organization professionally and service-orientedly.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, prescription, dental, and vision coverage.
• 401(k) plan with matching.
• Life insurance.
• Short- and long-term disability coverage paid by the organization.
• Vacation, sick days, and holidays.
• Free on-site parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed