Payroll and Benefits Manager

HSO Group B.V.•United States, NY

2d•Remote

About The Position

The Payroll and Benefits Manager oversees accurate, compliant, and timely payroll, variable compensation, reimbursements, and benefits administration for a professional services organization with more than 400 remote employees. The role manages multi-jurisdiction payroll compliance, employee and vendor inquiries, benefits operations for a self-funded health plan, and required regulatory reporting and audits. It also partners with HR and Finance, supports employee onboarding and offboarding, and identifies ways to improve related processes.

Requirements

Bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field, or equivalent experience.
At least five years of experience in payroll and benefits administration, preferably in a multi-state environment.
Proficiency with payroll systems such as ADP or Paylocity and experience with HRIS platforms.
Demonstrated success managing payroll tax compliance and registration across multiple U.S. states.
Experience supporting 401(k) audits and working with expense reimbursement platforms.
Deep understanding of federal and state labor and payroll tax regulations and ACA, ERISA, HIPAA, and COBRA requirements.
Knowledge of self-funded health benefits plans and their related compliance requirements.
Familiarity with payroll and benefits regulatory reporting and compliance.
Ability to manage complex payroll and benefits activities independently while balancing priorities and deadlines.
Strong accuracy, organization, and attention to detail across payroll, benefits, expense, and compliance records.
Ability to collaborate across HR, Finance, benefits carriers, third-party administrators, and other vendors.
Clear and professional communication with employees and external partners.
Ability to investigate discrepancies, resolve problems, remain calm under pressure, learn systems and processes quickly, and identify when to escalate complex matters.
Commitment to supporting the company’s mission and shared values through responsive, accurate, employee-focused service.

Nice To Haves

BambooHR experience.
Experience in a professional services organization or remote workforce environment.
Certified Payroll Professional designation or another relevant certification.
CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Responsibilities

Oversee end-to-end payroll and variable compensation processing in BambooHR.
Ensure compliance with federal, state, and local payroll tax regulations across multiple jurisdictions, including performing FLSA audits and classification updates.
Partner with Finance and HR to reconcile payroll accounts, resolve discrepancies, and prepare reports on earnings, taxes, deductions, leave, disability, and non-taxable wages.
Manage approved employee reimbursements, including payments, taxable reimbursement tracking, reconciliation, audit documentation, and identifying duplicate submissions, policy violations, or unusual claims.
Respond to payroll and reimbursement inquiries and handle escalated disputes and exceptions, providing guidance on time and expense procedures.
Manage day-to-day benefits administration, including enrollments, changes, terminations, carrier updates, eligibility questions, and employee inquiries for a self-funded health benefits plan.
Serve as the operational liaison to benefits carriers and third-party administrators, resolving routine eligibility and file issues and escalating complex situations.
Deliver monthly new-hire benefits orientation sessions and support benefits- and payroll-related onboarding and offboarding.
Prepare annual ACA reporting, coordinate required data with vendors, support ERISA, ACA, HIPAA, and COBRA compliance, and provide payroll documentation and data for the annual 401(k) audit.
Identify and implement improvements to payroll, benefits, reimbursement, documentation, and employee support processes, and contribute to other HR projects.

Benefits

Competitive pay
Performance-based bonus
Unlimited paid time off
Medical coverage
Dental coverage
Vision coverage
Flexible spending accounts
Health reimbursement account
401(k) plan with company match
Work alongside enthusiastic and energetic teammates in a dynamic and thriving environment