Payments Product Manager I

RELX•Franklin, TN

About The Position

The Payments Product Manager I leads execution of a product roadmap for assigned areas, balancing iterative delivery with regulatory rigor. The role works with customers, developers, and stakeholders; uses data to inform decisions; contributes to product strategy and go-to-market activities; and presents product progress and demos at program milestones. The position is part of LexisNexis Risk Solutions’ Government vertical, whose products help government agencies and law enforcement derive insights from complex data to improve operational efficiency, program integrity, revenue discovery and recovery, and investigations. The Product Management team builds secure, compliant, and scalable payment solutions for government agencies and customers. It works across technology, compliance, and customer experience, partnering with engineering, design, operations, legal, risk, sales, and support to provide reliable, data-driven payment capabilities that meet regulatory requirements and improve outcomes for agencies and constituents.

Requirements

Experience with payments and merchant fees.
Experience working in Agile product delivery environments.
Working knowledge of payments, merchant services, or fintech platforms.
Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
Demonstrated ability to manage multiple tasks, projects, and priorities.
Demonstrated readiness to engage in customer engagements.
Demonstrated readiness to work under minimal supervision.

Responsibilities

Represent customer requirements, understand customer needs and market basics, and use customer frameworks such as Jobs To Be Done and personas.
Autonomously analyze situations and data.
Execute go-to-market launch plans as required.
Contribute to collateral and marketing materials by providing input and expertise.
Directly address customer complaints.
Lead execution of the product roadmap for assigned areas.
Use tools to coordinate activities and ensure quality under the development methodology in place.
Participate in and contribute to process improvement activities.
Contribute meaningfully to the development and execution of product strategy.
Work with customers, developers, and key stakeholders, and present product progress and demos at program milestones.