Payments Product Manager I

RELX•Franklin, FL
•$71,600 - $119,400

About The Position

LexisNexis Risk Solutions’ Government vertical provides solutions that help government agencies and law enforcement use complex data to improve operational efficiency, increase program integrity, recover revenue, and make informed decisions. The Product Management team builds secure, compliant, and scalable payment solutions for government agencies and customers, working across technology, compliance, and customer experience with engineering, design, operations, legal, risk, sales, and support teams. The Payments Product Manager I leads execution of a product roadmap while balancing iterative delivery with regulatory requirements. The role works with customers, developers, and stakeholders; uses data to inform decisions; contributes to product strategy and go-to-market activities; and presents product progress and demonstrations at program milestones.

Requirements

  • Experience with payments and merchant fees.
  • Experience working in Agile product delivery environments.
  • Working knowledge of payments, merchant services, or fintech platforms.
  • Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
  • Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
  • Demonstrated ability to manage multiple tasks, projects, and priorities.
  • Readiness to engage in customer engagements.
  • Readiness to work under minimal supervision.

Responsibilities

  • Represent customer requirements, understand customer needs, and develop an understanding of the market.
  • Use customer frameworks such as Jobs To Be Done and personas.
  • Analyze situations and data autonomously.
  • Execute go-to-market launch plans, contribute to collateral and marketing materials, and provide input and expertise.
  • Directly address customer complaints.
  • Lead execution of the product roadmap for assigned areas.
  • Use tools to coordinate activities and ensure quality under the development methodology in place.
  • Participate in and contribute to process improvement activities.
  • Contribute meaningfully to development and execution of product strategy.

Benefits

  • Eligible for an annual incentive bonus.
  • Country-specific benefits are offered.
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