Payment Processing Associate

Conduent•East Lansing, MI
•Remote

About The Position

The Payment Processing Associate provides administrative and clerical support for business operations by reviewing and processing payments and entering data from source documents into a computer database. The role provides data-entry production services for client operations and requires accuracy, confidentiality, and the ability to meet strict deadlines in a fast-paced call center environment. This is a remote, full-time role with a schedule of Monday through Saturday, 6:00 a.m. to 2:30 p.m., with Wednesday off. The estimated hourly rate is $16.50. Benefits are available from day one for eligible roles.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced call center environment.
  • Microsoft Excel experience.
  • Ten-key experience.
  • Reliable attendance and a strong work ethic.
  • Background check and fingerprinting.
  • Key test.

Nice To Haves

  • Banking and payment experience preferred.

Responsibilities

  • Review and process payments.
  • Enter data from source documents into a computer database.
  • Provide data-entry production services for client operations.
  • Ensure the accuracy and completeness of data and assigned work.
  • Compare lists of numbers and identify mismatches or errors.
  • Handle multiple assignments.
  • Maintain confidentiality, informational accuracy, and production levels.
  • Work under strict deadlines.
  • Research problematic payments.

Benefits

  • Medical, dental, and vision benefits from day one for eligible roles.
  • Paid time off and holidays.
  • Paid training.
  • Career growth and advancement opportunities.
  • Supportive and inclusive work environment.
  • Health insurance coverage.
  • Voluntary dental and vision programs.
  • Life and disability insurance.
  • Retirement savings plan.
  • PTO, vacation, and/or sick time.
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