Payment Processing Associate

Conduent•East Lansing, MI

2d•Onsite

About The Position

The Payment Processing Associate provides administrative and clerical support for business operations by reviewing and processing payments and entering information from source documents into a computer database. The role provides production services to client operations through data-entry work. It is onsite in East Lansing, Michigan, with a Monday-through-Saturday schedule, Wednesday off, from 6:00 a.m. to 2:30 p.m. The estimated hourly rate is $16.50.

Requirements

High school diploma or GED.
Strong communication and customer service skills.
Ability to work in a fast-paced call center environment.
Microsoft Excel experience.
Ten-key experience.
Reliable attendance and a strong work ethic.
Pass a background check and fingerprinting.
Complete a required key test.

Nice To Haves

Banking and payment experience preferred.

Responsibilities

Ensure the accuracy and completeness of data and assigned work.
Compare lists of numbers and identify mismatches or errors.
Process payments and perform data entry.
Handle multiple assignments.
Maintain confidentiality, informational accuracy, and production levels.
Work under strict deadlines.
Research problematic payments.

Benefits

Competitive hourly pay.
Benefits from day one for eligible roles, including medical, dental, and vision coverage.
Paid time off and holidays.
Paid training.
Career growth and advancement opportunities.
Supportive and inclusive work environment.
Health insurance coverage.
Voluntary dental and vision programs.
Life and disability insurance.
Retirement savings plan.
Paid holidays and paid time off (PTO), vacation, and/or sick time.
May be eligible for a bonus or incentive based on business need.