Payment Poster

United WestLabs • Santa Ana, CA

7d • $22 - $27 • Onsite

About The Position

United WestLabs (UWL) is seeking a detail-oriented Payment Posting Specialist to accurately post and reconcile patient, insurance, and government payments while maintaining compliance with applicable billing and reimbursement guidelines. This position plays a critical role in ensuring the accuracy of accounts receivable records, identifying payment discrepancies, and supporting the organization's revenue cycle operations.

Requirements

• High School Diploma or equivalent required.
• Minimum six (6) months of medical billing, payment posting, healthcare revenue cycle, or related experience.
• Working knowledge of medical billing, accounts receivable processes, and healthcare reimbursement practices.
• Experience reviewing and understanding EOBs, RAs, denials, adjustments, and patient responsibility determinations.
• Basic proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to accurately perform data entry with strong attention to detail.
• Strong analytical, problem-solving, organizational, and time management skills.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Demonstrated professionalism, integrity, and commitment to ethical business practices.

Nice To Haves

• One (1) year or more of medical billing or payment posting experience.
• Experience with multiple payer types, including commercial insurance, Medicare, Medicaid, and collection agencies.
• Familiarity with healthcare practice management or billing software systems.

Responsibilities

• Accurately post patient, insurance, government, and collection agency payments to the appropriate patient account and date of service.
• Apply payments and adjustments according to payer requirements, reimbursement guidelines, and established departmental procedures.
• Verify payment accuracy and ensure proper allocation of contractual adjustments, denials, patient responsibility amounts, and non-covered charges.
• Reconcile payment batches and research discrepancies to ensure balanced and accurate posting.
• Review and interpret Explanation of Benefits (EOBs), Remittance Advices (RAs), and other payer documentation.
• Post commercial insurance, Medicare, Medicaid/Medi-Cal, and other government payer reimbursements accurately.
• Identify payment variances, denials, non-covered services, underpayments, overpayments, and patient responsibility amounts.
• Route supporting documentation and denial information to the appropriate revenue cycle personnel for follow-up and resolution.
• Balance payment batches by comparing system-generated reports and payment documentation.
• Investigate and resolve payment posting discrepancies in a timely manner.
• Maintain documentation related to collection agency payments and reporting requirements.
• Identify and document credit balances and overpayments according to established procedures.
• Maintain confidentiality of patient, financial, and organizational information in accordance with HIPAA and company policies.
• Ensure compliance with all applicable payer regulations, billing requirements, and internal controls.
• Contribute to the accuracy and integrity of accounts receivable records.
• Participate in process improvement initiatives and cross-training activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED