Payment Poster

Physicians’ Primary Care•Fort Myers, FL

1d•Onsite

About The Position

Physicians’ Primary Care of Southwest Florida is a premier physician-owned primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Payment Poster to join our Central Billing team in Fort Myers. The schedule is Monday through Friday, Day Shift.

Requirements

Two years of experience working in a high-volume medical office environment
Great attention to detail and data entry accuracy
Ability to handle all interactions in a professional, friendly and enthusiastic manner
Excellent and professional customer service skills
Knowledge of methods and procedures of health data systems
Regular and reliable attendance is required

Responsibilities

Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers
Retrieves batched EOBs from mail room clerk and accurately posts payments, makes write downs and transfers balances to corresponding patients’ account via computer and Medical Manager software.
Posts denials and no pays in a timely manner.
Produces a daily operator report and balances posted items to a report at End of workday.
Produces an acceptable amount of posting to meet departmental needs.
Communicates questions or concerns for prompt resolution.
Informs the team leader or billing manager and other employees of any changes and updates concerning the collection or payments of accounts.
Assists other office personnel in the performance of their duties as assigned and as workload permits.