Payment Poster

USPI•Austin, TX

About The Position

USPI Texas Orthopedic Surgery Center in Austin is seeking a Payment Poster. The center has five operating rooms and one procedure room and performs outpatient orthopedic surgical procedures. The position is weekdays only, with no holidays, weekends, or call. Some early mornings and later evenings may be required, and the schedule may change based on the surgical schedule and the flow of the day. The Payment Poster posts insurance and patient payments in the PAS, adjusts account write-offs as needed according to explanations of benefits, forwards appeals to collectors, requests refunds, posts approved refunds in the PAS, and enters approved account adjustments. The role also helps maintain payment batches and provides coverage for front business office, reception, and other business functions as needed.

Responsibilities

Post insurance and patient payments into the PAS according to contracts and explanations of benefits.
Use knowledge of the center’s managed care contracts to calculate insurance allowable amounts accurately.
Add account comments explaining payment discrepancies.
Notify collectors of appeals.
Identify immediate refunds and request them according to policy and procedures.
Apply other overpayments to accounts and send overpayment letters to insurance companies.
Request refunds when appropriate.
Post refunds in the PAS after approval by the BOM and Administrator, ensuring all documentation is complete.
Mail refunds to patients and insurance companies.
Transfer payments between accounts at the time of recoupment.
Adjust accounts according to contracts at the time of payment when necessary.
Maintain three daily batches—for mail payments, over-the-counter payments, and credit cards—and balance batches with the BOM and deposit.
Receive, screen, and route incoming calls professionally by the third ring.
Provide relief for the front business office, receptionist, and other business functions as needed, and cross-train to perform other job descriptions.