Payment Poster

Physicians’ Primary Care • Fort Myers, FL

11h • Onsite

About The Position

Physicians’ Primary Care of Southwest Florida is seeking a Payment Poster to join its Central Billing team in Fort Myers. The schedule is Monday through Friday on the day shift. The role involves posting payments and related account adjustments, processing denials and no-payments, reconciling daily work, and communicating account updates and questions. The Payment Poster also provides customer service to internal and external customers and assists other office personnel as workload permits.

Requirements

• Two years of experience working in a high-volume medical office environment.
• Strong attention to detail and data-entry accuracy.
• Ability to handle interactions in a professional, friendly, and enthusiastic manner.
• Excellent professional customer-service skills.
• Knowledge of methods and procedures of health data systems.
• Regular and reliable attendance.

Responsibilities

• Provide friendly, courteous, and helpful customer service to internal and external customers.
• Retrieve batched EOBs from the mail room clerk and accurately post payments, make write-downs, and transfer balances to corresponding patient accounts using a computer and Medical Manager software.
• Post denials and no-pays in a timely manner.
• Produce a daily operator report and balance posted items to a report at the end of the workday.
• Produce an acceptable volume of posting to meet departmental needs.
• Communicate questions or concerns for prompt resolution.
• Inform the team leader, billing manager, and other employees of changes and updates concerning account collections or payments.
• Assist other office personnel with their duties as assigned and as workload permits.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) with company match.
• Free financial advising.
• Paid time off (PTO).
• Paid holidays.
• Company-paid continuing education courses with CEdirect.
• Reimbursement for position-required certifications and/or licenses.
• Employee Assistance Program (EAP).
• Employee Resource Assistance Program (ERAP).
• Discounted legal and document services.
• Milestone gifts.
• Employee appreciation events and gifts.
• Ability to advance and grow within the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed