Payment Partnerships Manager

Melio from Xero • New York, NY

4d • $110,000 - $130,000 • Hybrid

About The Position

The Payment Partnerships Manager joins Melio’s Strategy team and leads commercial strategy and relationships with banks, processors, payment networks, and other fintech partners that support Melio’s money movement capabilities. The role is central to the company’s payments activity and can directly affect critical processes and business success.

The manager supports product integrations and onboarding for banking and fintech partners, working cross-functionally with Product, Operations, Marketing, Sales, and other teams. They explore and evaluate partnership opportunities, negotiate terms with money movement partners, identify opportunities enabled by payment infrastructure partnerships, and manage ongoing operational activity and relationships with existing financial institution partners. The role also develops expertise in core operational activities to improve product performance, optimization, and innovation.

The position is hybrid in New York City, with a three-day in-office requirement. The annual base salary range is $110,000–$130,000.

Requirements

• 3–5+ years of demonstrated experience building and maintaining partnerships or relationships in the payments or financial services ecosystem.
• Ability to perform professionally under pressure and resolve operational challenges.
• Strong prioritization and sense of urgency when handling multiple types of tasks.
• Ability to understand and communicate business and product impact using numbers and graphs, and generate actionable insights.
• Excellent interpersonal and communication skills.
• Ability to explain problems clearly and compellingly so financial institution partners can align with Melio.
• Ability to pitch to C-level executives internally and externally.
• Bachelor’s degree in Business, Economics, or another relevant field.
• Candidates with an MBA and 3 years of relevant experience will be considered.

Responsibilities

• Support product integrations and onboarding of new banking and fintech partners, collaborating with Product, Operations, Marketing, Sales, and other teams.
• Explore, scope, and evaluate new partnership opportunities in the payments ecosystem by developing relationships with established and emerging industry players.
• Negotiate agreement terms with new money movement partners to support successful product development.
• Identify opportunities enabled by payment infrastructure partnerships.
• Manage day-to-day operations and ongoing relationships with financial institution partners, including banks, fintechs, startups, payment processors, and networks.
• Share meaningful insights from partner relationships with relevant stakeholders.
• Develop expertise in core operational activities to drive product performance, optimization, and innovation.

Benefits

• Medical, dental, and vision plans with up to 100% employer-paid coverage, plus FSA and HSA.
• 401(k) matching.
• Wellness support focused on financial, physical, emotional, social, and community well-being.
• Competitive vacation time, sick days, holidays, and parental leave.
• Fully stocked kitchens, a weekly Seamless stipend, and catered meals.
• Collaborative hybrid office environment in New York City; dog-friendly office.
• Professional and personal development through workshops, mentorship programs, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level